Emergency Medical Dispatcher - Certification Support & Growth

County Emergency Communications; Mississippi; On-site; USD 35,000 - 55,000; Full time

Job summary

County Emergency Communications is seeking qualified Emergency Medical Dispatchers for Newton, Mississippi. Dispatchers gather incident details, establish priorities, and coordinate EMS resources using approved protocols to support responders.

Roles may require overnight shifts, weekends, and overtime; CPR certification and sponsor training may be needed. A high school diploma is commonly required, with eligibility for EMT/paramedic credentials per vacancy.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Employers may recruit applicants for sponsored training or require current Emergency Medical Dispatcher certification before appointment.
• CPR certification and additional coursework may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Job description

County Emergency Communications is seeking qualified Emergency Medical Dispatchers for Newton, Mississippi. Dispatchers gather incident details, establish priorities, and coordinate EMS resources using approved protocols to support responders.

Roles may require overnight shifts, weekends, and overtime; CPR certification and sponsor training may be needed. A high school diploma is commonly required, with eligibility for EMT/paramedic credentials per vacancy.