Life-Saving EMS Dispatcher (24/7 Critical Communications)

County Emergency Communications; New Braunfels (TX); Sur place; USD 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Insurance coverage

Retirement benefits

Paid leave

Continuing education

Résumé du poste

County Emergency Communications in New Braunfels, TX is seeking Emergency Medical Dispatchers to join our 24/7 operations. You will receive calls, verify locations, gather details, and apply protocol-driven responses to medical emergencies.

This role involves working in a fast-paced environment, following approved dispatch protocols, and coordinating ambulance resources while maintaining patient confidentiality and high-quality data entry.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• CPR certification and additional coursework may be required; consult vacancy for exact qualifications.

Responsabilités

• Receive calls involving illness, injury, and other medical emergencies
• Confirm the patient’s location, callback number, and access details
• Ask approved questions about the patient’s condition
• Determine response priority through the authorized medical dispatch system
• Dispatch or coordinate ambulance resources when included in the assignment
• Provide protocol-based instructions within current qualifications
• Relay patient information and scene hazards to responding personnel
• Document call processing and participate in quality-review activities

Connaissances

Communication

Stress management

Multitasking

Formation

High school diploma or GED

Description du poste

County Emergency Communications in New Braunfels, TX is seeking Emergency Medical Dispatchers to join our 24/7 operations. You will receive calls, verify locations, gather details, and apply protocol-driven responses to medical emergencies.

This role involves working in a fast-paced environment, following approved dispatch protocols, and coordinating ambulance resources while maintaining patient confidentiality and high-quality data entry.