Life-Saving EMS Dispatcher — 24/7 Ambulance Coordination

County Emergency Communications; Pearl City (HI); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Insurance coverage

Paid leave

Continuing education

Certification support

Job summary

County Emergency Communications in Pearl City, HI is seeking Emergency Medical Dispatchers to support urgent medical assistance and coordinate ambulance resources. The role involves gathering patient information, establishing response priorities, and following approved medical dispatch protocols under supervision.

Applicants may need EMS certification, CPR, and complete background screenings. Overnight shifts, weekends, and overtime may be required based on staffing and assignments.

Qualifications

• High school diploma or recognized equivalent required.
• Current Emergency Medical Dispatcher certification preferred.
• CPR certification may be required.
• Background screens and medical clearance may be required.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the dispatch system.
• Dispatch ambulance resources as assigned.
• Relay patient data and scene hazards to responders.
• Document call processing and participate in quality-review activities.

Skills

Active listening

Clear communication

Multitasking

Decision making

Education

High School Diploma or GED

Emergency Medical Dispatcher certification

CPR certification

Job description

County Emergency Communications in Pearl City, HI is seeking Emergency Medical Dispatchers to support urgent medical assistance and coordinate ambulance resources. The role involves gathering patient information, establishing response priorities, and following approved medical dispatch protocols under supervision.

Applicants may need EMS certification, CPR, and complete background screenings. Overnight shifts, weekends, and overtime may be required based on staffing and assignments.