Critical EMS Dispatcher: Rapid Response & Coordination

Emergency Telecommunicator Services; Kekaha (HI); On-site; USD 48,000 - 60,000; Full time

Job summary

Emergency Telecommunicator Services in Kekaha, HI seeks Emergency Medical Dispatchers to gather patient data, confirm locations, and coordinate EMS responses. You will apply approved protocols, relay critical information, and assist responders from a centralized console.

Applicants should have a high school diploma and may need dispatcher certification or sponsored training. The role may involve overnight, weekend, and holiday shifts with overtime opportunities.

Qualifications

• High school diploma or recognized equivalent is commonly required.
• Employer may recruit for sponsored training or require EMT/Dispatcher certification before appointment.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm patient location, callback number, and access details.
• Ask approved questions about patient condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Kekaha, HI seeks Emergency Medical Dispatchers to gather patient data, confirm locations, and coordinate EMS responses. You will apply approved protocols, relay critical information, and assist responders from a centralized console.

Applicants should have a high school diploma and may need dispatcher certification or sponsored training. The role may involve overnight, weekend, and holiday shifts with overtime opportunities.