Emergency Medical Dispatcher - 24/7 Critical-Call Ops

Emergency Telecommunicator Services; Pepeekeo (HI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Insurance coverage

Retirement benefits

Paid leave

Employee-assistance services

Continuing education

Certification support

Shift premiums

Job summary

Emergency Telecommunicator Services in Pepeekeo, HI seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate responders. You will operate under approved protocols to assign priorities and guide on-scene actions.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required—verify vacancy.

Qualifications

• High school diploma or equivalent commonly required.
• CPR certification may be required.
• EMT or paramedic credentials are not universal requirements; verify vacancy.

Responsibilities

• Receive calls involving illness, injury, and other medical emergencies.
• Confirm the patient’s location, callback number, and access details.
• Ask approved questions about the patient’s condition.
• Determine response priority through the authorized medical dispatch system.
• Dispatch or coordinate ambulance resources when included in the assignment.
• Provide protocol-based instructions within current qualifications.
• Relay patient information and scene hazards to responding personnel.
• Document call processing and participate in quality-review activities.

Education

High school diploma or equivalent

Job description

Emergency Telecommunicator Services in Pepeekeo, HI seeks dedicated Emergency Medical Dispatchers to handle urgent medical calls, gather essential details, and coordinate responders. You will operate under approved protocols to assign priorities and guide on-scene actions.

Applicants should have a high school diploma or equivalent; CPR certification may be required, and EMT/paramedic credentials are not universally required—verify vacancy.