Life-Saving 911 Dispatcher (Paris, ME)

Emergency Telecommunicator Services; Paris (ME); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health coverage

Paid leave

Professional training

Job summary

Emergency Telecommunicator Services seeks experienced 911 dispatchers for positions in Paris, ME. You will handle emergency and nonemergency calls, verify locations, and coordinate responders through multiple systems.

The role requires calm communication, attention to detail, and the ability to operate under pressure. Training and certifications are required, and shifts may include nights, weekends, and overtime.

Qualifications

• Basic computer proficiency
• Accurate typing and data entry
• Ability to organize information under pressure
• Calm communication under stress

Responsibilities

• Answer emergency and nonemergency calls within the assigned service area.
• Confirm addresses, callback numbers, incident details, and safety concerns.
• Assess call priority using approved questions and agency procedures.
• Enter incident information into computer-aided dispatch systems.
• Dispatch appropriate responders when assigned to radio operations.
• Monitor radio traffic and update responding personnel as circumstances change.
• Provide instructions within training and certification limits.
• Maintain accurate records and protect confidential information.

Skills

Active listening

Clear speech

Typing

Organization under pressure

Communication

Education

High school diploma

Job description

Emergency Telecommunicator Services seeks experienced 911 dispatchers for positions in Paris, ME. You will handle emergency and nonemergency calls, verify locations, and coordinate responders through multiple systems.

The role requires calm communication, attention to detail, and the ability to operate under pressure. Training and certifications are required, and shifts may include nights, weekends, and overtime.