Life-Saving 911 Dispatcher & EMS Call Taker

Defense Logistics Agency; New Cumberland (Cumberland County); On-site; USD 48,000 - 62,000; Full time

Job summary

Defense Logistics Agency in New Cumberland, PA seeks an Emergency Services Dispatcher to join our Federal team. You will handle 911 calls, provide EMS pre-arrival instructions, and operate dispatch equipment to support public safety operations.

The role requires completion of required training and certifications within 9 months, including mandatory background checks, and the ability to report to work during natural disasters or crises.

Qualifications

• Specialized experience: experience with emergency communications or dispatch operations.
• Ability to answer 911 calls and provide dispatch instructions.
• Familiarity with laws and regulations relevant to emergency response.

Responsibilities

• Provides advanced emergency medical dispatch life support through pre-arrival instructions to callers.
• Operates and maintains Dispatch Call Center equipment, including Police Systems to obtain background information.
• Prepares and maintains reports and records relating to emergency responses.

Skills

911 calls

Emergency dispatch equipment

EMD procedures

Regulations interpretation

Job description

Defense Logistics Agency in New Cumberland, PA seeks an Emergency Services Dispatcher to join our Federal team. You will handle 911 calls, provide EMS pre-arrival instructions, and operate dispatch equipment to support public safety operations.

The role requires completion of required training and certifications within 9 months, including mandatory background checks, and the ability to report to work during natural disasters or crises.