Life-Saving 911 Dispatcher – 24/7 Public Safety

Chester County PA; Westtown (Chester County); On-site; USD 42,000 - 54,000; Full time

Job summary

Chester County Department of Emergency Services is hiring a Telecommunicator I to receive calls, assess situations, and dispatch appropriate responders. The role requires completing three months of job-related training and maintaining certifications while working in a high-pressure environment.

Responsibilities include documenting calls, updating CAD, and providing public safety information. Candidates should be flexible for extended hours, including nights and weekends, and have a valid

Qualifications

• High School Diploma or GED required.
• Strong listening and communication skills with clear English grammar and spelling.

Responsibilities

• Handle and process emergency calls in a timely and professional manner.
• Input emergency calls for dispatch to responders.
• Maintain certification requirements and training compliance.
• Assist with quality improvement programs and public education.
• Train new personnel after certification.
• Provide emergency medical instructions.
• Review and submit data corrections for CAD and caller locations.

Skills

High school diploma

English communication

Training completion

Multitasking under pressure

Education

GED or High School Diploma

Tools

Chester County CAD system

Job description

Chester County Department of Emergency Services is hiring a Telecommunicator I to receive calls, assess situations, and dispatch appropriate responders. The role requires completing three months of job-related training and maintaining certifications while working in a high-pressure environment.

Responsibilities include documenting calls, updating CAD, and providing public safety information. Candidates should be flexible for extended hours, including nights and weekends, and have a valid