Life-Safety Solutions Sales Engineer

Socket.dev; Roanoke (VA); On-site; USD 95,000 - 110,000; Full time

Benefits offered by this job

Employee Ownership Program

Health/Dental/Vision plans

401(k) with company match

Generous paid time off

Continuous learning and development

Financial Wellness programs

Recognition programs

Mission-driven team

Job summary

Potter Global Technologies is seeking a Sales Engineer in a full-time hybrid role. You will partner with RSMs to identify and win opportunities, deliver product demonstrations, and provide solution design guidance.

Expect travel up to 50% in California, with remote work from home offices as part of a collaborative team. The role requires a technical background, at least three years in a related field, and strong problem-solving skills.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or a related technical field.
• Minimum three years of experience in a related role.
• Proven experience in a technical sales role or engineering support capacity.
• RCDD certification preferred.
• Strong problem-solving skills and attention to detail.
• Field expertise for site surveys and pre-build assessment.
• Proficiency with remote troubleshooting.

Responsibilities

• Partner with Regional Sales Managers to identify, develop, and win opportunities.
• Conduct customer presentations, product demonstrations, and webinars.
• Provide solution design and application guidance, including system architecture discussions.
• Participate in discovery, planning meetings, and strategic account planning.
• Develop relationships across the sales ecosystem with integrators, distributors, and end users.
• Assist in preparation of proposals and product specifications.
• Provide deployment and commissioning guidance and risk mitigation strategies.
• Deliver enablement services to build partner and customer capability.
• Escalate technical assistance when needed and coordinate with support teams.
• Gather VOC feedback and communicate trends to Product, Engineering, Marketing, and Leadership.
• Stay up-to-date with industry trends and Valcom offerings.

Skills

Technical sales

Engineering support

Remote troubleshooting

Problem solving

Education

Bachelor's degree in Engineering or CS

RCDD certification (preferred)

Job description

Potter Global Technologies is seeking a Sales Engineer in a full-time hybrid role. You will partner with RSMs to identify and win opportunities, deliver product demonstrations, and provide solution design guidance.

Expect travel up to 50% in California, with remote work from home offices as part of a collaborative team. The role requires a technical background, at least three years in a related field, and strong problem-solving skills.