Life-Safety Inspection Scheduler & Coordination Specialist

Alarm New England; Hartford (CT); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

On-site Gym

Market competitive wages

401-K retirement plan

Cost share Medical, Dental, and Vision

Paid Company Holidays

Sick Time

Job summary

A leading security integrator is seeking a Call Center Customer Service Coordinator in Hartford, CT. In this role, you will ensure timely scheduling and documentation of fire alarm inspections. Responsibilities include managing technician schedules, interacting with customers, and tracking compliance. The ideal candidate is detail-oriented with strong communication skills and at least one year of scheduling experience. The company offers competitive wages, a 401-K plan, and various health benefits.

Qualifications

• At least one year of scheduling experience.
• Excellent communication skills (phone, email, in-person).
• Ability to adapt quickly to system/process changes.

Responsibilities

• Schedule fire alarm and life-safety system inspections.
• Coordinate technician schedules and confirm appointments.
• Track inspection due dates and maintain compliance.

Skills

Time management

Customer service skills

Problem-solving

Detail-oriented

Tools

Sedona ticketing system

Various software programs

Job description

A leading security integrator is seeking a Call Center Customer Service Coordinator in Hartford, CT. In this role, you will ensure timely scheduling and documentation of fire alarm inspections. Responsibilities include managing technician schedules, interacting with customers, and tracking compliance. The ideal candidate is detail-oriented with strong communication skills and at least one year of scheduling experience. The company offers competitive wages, a 401-K plan, and various health benefits.