Life & Health Insurance Care Specialist Onsite

ADP, Inc.; Lexington (KY); On-site; USD 37,000 - 45,000; Full time

Job summary

Central Insurance Services is seeking a Life and Health CSR to provide exceptional service on-site in Lexington, KY. The role supports claims, billing, enrollment, and renewals for individuals and groups.

Requirements include a high school diploma and either licensing or ability to obtain Life & Health licenses within 6 months; strong communication, Excel/Word skills, and customer-focused approach are essential.

Qualifications

• High school diploma or equivalent required.
• One year of life and health insurance experience preferred.

Responsibilities

• Services existing individual and group life and health customers including claims, billing, and new employee enrollment renewals.
• Manages employee benefit customer service needs, helping with all service needs that arise throughout the year.
• Markets existing and potential customers’ insurance with all insurance carriers during the bidding process.
• Puts together the quote request and submits to all carriers and coordinates proposals.
• Assists in building proposals and comparing benefits for renewals.
• Supports group policies and client service in absence of the Insurance Benefits Officer.
• Scans client files into the Applied system.
• Maintains carrier database, agent codes, login info, and contacts.
• Documents incoming and outgoing mail daily.

Skills

Life and Health licenses

Word

Excel

Applied Systems

Zywave

Communication

Organizational skills

Time management

Customer service

Team player

Sales oriented

Underwriting understanding

Education

High school diploma or equivalent

1 year life and health insurance experience preferred

Tools

Applied Systems

Zywave

Job description

Central Insurance Services is seeking a Life and Health CSR to provide exceptional service on-site in Lexington, KY. The role supports claims, billing, enrollment, and renewals for individuals and groups.

Requirements include a high school diploma and either licensing or ability to obtain Life & Health licenses within 6 months; strong communication, Excel/Word skills, and customer-focused approach are essential.