Life & Annuity Claims Ops Leader, Remote

DXC Technology Company; United States; Remote; USD 95,000 - 140,000; Full time

Job summary

DXC Technology Company is seeking a Life Insurance Claims Manager to oversee end-to-end life claims lifecycle across BPS clients, ensuring accuracy, compliance, and process improvements.

You will lead a team of analysts, collaborate with senior management, monitor KPIs, and drive data-driven decisions while maintaining regulatory standards.

Remote work options support a focus on operational excellence and client outcomes.

Qualifications

• Bachelor’s degree in a relevant field or equivalent combination of education and experience.
• Typically, 7+ years of relevant work experience in industry, with a minimum of 3 years in a similar role.
• Proven experience in business process transactions.
• Proficiencies in business process management and optimization.
• A continuous learner that stays abreast with industry knowledge and technology.
• 5+ years of life insurance or annuity experience.

Responsibilities

• Manage day-to-day business process transactions and teams, ensuring efficient and compliant operations.
• Review, approve, and provide direction
• Implement process improvements to drive productivity and quality enhancements.
• Provide guidance and support to a team of senior analysts and analysts.
• Collaborate with senior management to develop and execute process-related strategies.
• Monitor performance metrics and key indicators to make data-driven decisions.
• Contribute to the development of budgets and resource allocation.
• Prepare and present performance reports to senior management.
• Ensure that the team meets quality and compliance standards.

Skills

Leadership

Process Management

Data Analysis

Life Insurance Experience

Regulatory Compliance

Process Improvement

Education

Bachelor's degree

Advanced degree preferred

Job description

DXC Technology Company is seeking a Life Insurance Claims Manager to oversee end-to-end life claims lifecycle across BPS clients, ensuring accuracy, compliance, and process improvements.

You will lead a team of analysts, collaborate with senior management, monitor KPIs, and drive data-driven decisions while maintaining regulatory standards.

Remote work options support a focus on operational excellence and client outcomes.