BANA LAW, PC is a growing personal injury law firm dedicated to providing exceptional legal representation and achieving the best possible outcomes for our clients.
About the Role
We are seeking a detail-oriented, highly organized, and motivated Lien Negotiator to join our team. The ideal candidate is an effective communicator with strong negotiation skills, excellent attention to detail, and the ability to manage multiple cases in a fast-paced environment. We are looking for someone who is professional, persistent, and committed to maximizing our clients' net settlement recoveries. The Lien Negotiator is responsible for identifying, verifying, negotiating, and resolving medical liens, insurance reimbursement claims, and other financial obligations associated with personal injury settlements. This position plays an essential role in the settlement process by negotiating lien reductions, preparing accurate settlement distributions, and communicating with clients, medical providers, insurance carriers, and internal departments.
Responsibilities
- Identify, collect, and verify outstanding medical liens and reimbursement claims, including Medicare, Medi-Cal, private health insurance, medical providers, and medical payment (Med-Pay) claims.
- Review case records to ensure all applicable liens and financial obligations are properly accounted for.
- Identify potential claims by prior legal representatives and assist in determining appropriate settlement allocations.
- Negotiate directly with medical providers, insurance carriers, and lienholders to obtain favorable reductions and maximize clients' net settlement recoveries.
- Evaluate medical charges and apply sound judgment when proposing reasonable settlement amounts.
- Maintain accurate and detailed documentation of all negotiations, agreements, and communications.
- Coordinate with the accounting department to verify case-related costs and expenses.
- Prepare accurate Settlement Distribution Sheets (SDS) for internal review and approval.
- Communicate finalized settlement distributions to clients and obtain required signatures.
- Update case statuses in Filevine and coordinate with accounting to facilitate timely disbursement of settlement funds.
- Clearly explain the lien negotiation and settlement distribution process to clients.
- Maintain consistent communication with clients, medical providers, lienholders, and insurance representatives.
- Follow up on outstanding documentation, negotiations, and settlement-related matters.
- Submit required lien documentation to defense insurance carriers when necessary to facilitate settlement payments.
- We are seeking someone who is confident communicating over the phone, comfortable negotiating with third parties, and capable of remaining patient and professional during challenging conversations.
- The successful candidate will be proactive, dependable, and able to work independently while collaborating effectively with attorneys, accounting, and other team members.
- Join a collaborative and growing personal injury law firm where your contributions directly impact client outcomes.
- This position offers an opportunity to develop valuable negotiation and legal settlement skills while working alongside an experienced team.
Qualifications
- Strong negotiation, problem-solving, and analytical skills.
- Excellent verbal and written communication skills, including professional telephone etiquette.
- Exceptional attention to detail and organizational skills.
- Ability to manage multiple cases, prioritize responsibilities, and meet deadlines.
- Proficiency in Microsoft Excel and Adobe Acrobat required.
- Strong customer service skills and the ability to communicate professionally with clients and third parties.
- Ability to exercise discretion and maintain strict confidentiality.
- Willingness to learn and develop new skills through hands-on training.
Required Skills
- Problem-solving skills.
- Analytical skills.
- Excellent verbal and written communication skills.
- Exceptional attention to detail.
- Organizational skills.
- Ability to manage multiple cases.
- Ability to prioritize responsibilities.
- Ability to meet deadlines.
- Proficiency in Microsoft Excel.
- Proficiency in Adobe Acrobat.
- Ability to communicate professionally with clients and third parties.
- Ability to exercise discretion.
- Ability to maintain strict confidentiality.
- Willingness to learn and develop new skills through hands-on training.
- Confidence communicating over the phone.
- Comfort negotiating with third parties.
- Ability to remain patient and professional during challenging conversations.
- Proactive and dependable work style.
- Ability to work independently while collaborating effectively with attorneys, accounting, and other team members.
Preferred Skills
- Previous experience in customer service, negotiation, medical billing, insurance claims, or a related field.
- Experience working in a personal injury law firm or legal environment.
- Familiarity with medical liens, insurance reimbursement claims, or settlement procedures.
- Experience with Filevine or similar legal case management software.
- Prior lien negotiation experience is preferred but not required.
- We are willing to train a motivated candidate who demonstrates strong communication skills, attention to detail, and a willingness to learn.
Pay range and compensation package
$20.00 - $25.00 per hour
Equal Opportunity Statement
BANA LAW, PC is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all qualified applicants without regard to any status protected by applicable law.