Lien Negotiator Specialist

Impact BPO; United States; Remote; USD 52,000 - 76,000; Full time

Job summary

Impact BPO is seeking a detail-oriented Lien Negotiator to support review, management, and resolution of medical liens for personal injury cases. You will work with case managers, attorneys, and paralegals to ensure timely disbursement and accurate documentation.

The ideal candidate has strong communication, knowledge of medical terminology, and experience with legal documentation. Proficiency in case management software and Microsoft Office, plus confidentiality and accuracy are essential.

Qualifications

• Strong written and verbal communication skills.
• Previous experience in Personal Injury.
• Knowledge of medical terminology and legal documentation.
• Ability to work independently and collaboratively in a team.
• Strong organizational and multitasking skills.
• High attention to detail and accuracy in document handling and data entry.
• Proficiency in case management software and Microsoft Office applications.
• Experience handling medical bills and subrogation liens.

Responsibilities

• Assist lien negotiators with review and analysis of medical bills, insurance statements, and lien documents.
• Request, track, and follow up on lien information, itemized statements, and account balances.
• Review, analyze, and account for medical bills and subrogation liens for distribution sheets.
• Maintain accurate and updated lien logs, case notes, and documentation within the firm’s case management system.
• Manage correspondence from subrogation providers and notify lien negotiators of communications requiring action.
• Collaborate with case managers, paralegals, and attorneys to ensure smooth case closure and timely disbursement.
• Handle data entry and document management with a high level of accuracy and attention to detail.
• Uphold confidentiality and comply with all legal, ethical, and firm-specific standards.
• Prioritize and manage multiple cases and deadlines simultaneously.

Skills

Strong written and verbal comms

Organizational and multitasking

Attention to detail

Independent and collaborative work

Time management and problem-solving

Tools

Microsoft Office (Word, Excel, Outlook)

Adobe Acrobat Pro

Case management software

Job description

We are seeking a detail-oriented and organized Lien Negotiator to support the review, management, and resolution of medical liens and related documentation for personal injury cases. The ideal candidate will possess strong communication skills, experience handling legal or medical documentation, and the ability to manage multiple cases efficiently in a fast-paced environment.

Responsibilities:

• Assist lien negotiators with the review, organization, and analysis of medical bills, insurance statements, and lien documents

• Request, track, and follow up on lien information, itemized statements, and account balances

• Review, analyze, and account for medical bills and subrogation liens for distribution sheets

• Maintain accurate and updated lien logs, case notes, and documentation within the firm’s case management system

• Manage correspondence from subrogation providers and notify lien negotiators of communications requiring action

• Collaborate with case managers, paralegals, and attorneys to ensure smooth case closure and timely disbursement

• Handle data entry and document management with a high level of accuracy and attention to detail

• Uphold confidentiality and comply with all legal, ethical, and firm-specific standards

• Prioritize and manage multiple cases and deadlines simultaneously

Requirements

• Strong written and verbal communication skills

• Previous experience in Personal Injury

• Knowledge of medical terminology and legal documentation

• Ability to work independently and collaboratively in a team environment

• Strong organizational and multitasking skills

• High attention to detail and accuracy in document handling and data entry

• Proficiency in case management software and Microsoft Office applications (Word, Excel, Outlook)

• Experience with Adobe Acrobat Pro

• Ability to review and analyze medical bills and subrogation liens

• Reliable time management and problem-solving abilities