Licensing & Titling Service Specialist

State of Arizona Enterprise Technology (ASET); Window Rock (AZ); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Sick leave

Vacation with 10 paid holidays per yr

Health and dental insurance

Retirement plan

Life insurance and long-term DI

Job summary

Arizona Department of Transportation seeks a Customer Service Representative at the Window Rock MVD field office to assist the public with licensing, titling, testing and permits. The role emphasizes accuracy, security and adherence to ADOT/MVD rules, with emphasis on timely processing.

The CSR1/CSR3 positions require strong customer service, data entry and the ability to work with statutes and procedures. Posting highlights include competitive pay and a comprehensive benefits package.

Qualifications

• Public-facing customer service experience.
• Strong verbal and written communication abilities.
• Ability to type quickly and accurately.

Responsibilities

• Process credentials and title work with accuracy and security.
• Answer customer questions and provide service for vehicle records.
• Perform data entry and system research for credential issuance.
• Administer testing, VIN validation, and document capture for eligibility.
• Assist with fees and balancing accounts; protect personal information.

Skills

Customer service

Communication skills

Typing speed

Job description

Arizona Department of Transportation seeks a Customer Service Representative at the Window Rock MVD field office to assist the public with licensing, titling, testing and permits. The role emphasizes accuracy, security and adherence to ADOT/MVD rules, with emphasis on timely processing.

The CSR1/CSR3 positions require strong customer service, data entry and the ability to work with statutes and procedures. Posting highlights include competitive pay and a comprehensive benefits package.