Licensing Supervisor

CRC Group; Birmingham (AL); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Job summary

CRC Group is seeking a Licensing Supervisor to oversee daily licensing activities and ensure compliance with state insurance licensing requirements. You will mentor staff, monitor performance, and partner with internal teams to resolve escalations while driving operational efficiency.

The role emphasizes regulatory knowledge, leadership, and the ability to produce accurate licensing documentation, reports, and audit support in a fast-paced environment.

Qualifications

• Bachelor's degree preferred in business/finance or related field.
• 3-5 years of insurance licensing or regulatory compliance experience.
• Prior supervisory or team lead experience is required.
• State-specific licenses are a plus (e.g., producer/adjuster).

Responsibilities

• Supervise daily licensing activities for timely and accurate filings.
• Provide guidance and training on licensing compliance and policy changes.
• Monitor performance metrics and team productivity; take corrective actions.
• Coordinate with internal stakeholders to resolve escalations.
• Ensure adherence to policies and state licensing regulations.
• Identify and implement process improvements for efficiency and risk.
• Prepare licensing/compliance reports for leadership.
• Support audits and regulatory reviews with documentation and records.

Skills

Licensing regulations

Regulatory compliance

Leadership

Stakeholder communication

Process improvement

Time management

Audits & reporting

Education

Bachelor's degree in business/finance or related field

Experience + education equivalency considered

Tools

Licensing management systems

Microsoft Office

Job description

Regular or Temporary:

Regular

Language Fluency:

English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Licensing Supervisor oversees the daily operations of the licensing team, ensuring compliance with state and regulatory requirements for insurance licensing. This role is responsible for guiding team activities, monitoring service levels, providing expertise on licensing processes, and supporting operational improvements to maintain efficiency and mitigate risks.

KEY RESPONSIBILITIES:

Followingis a summary of the essential functions for this job.Other duties may be performed, both major and minor, which are not mentioned below.Specific activities may change from time to time.

• Supervise daily licensing activities to ensuretimelyandaccuratecompletion of state and regulatory filings.
• Provide guidance and training to licensing staff, offering subject-matterexpertiseon compliance and procedural changes.
• Monitorkey performance indicators and team productivity, taking corrective actions as needed.
• Coordinate with internal stakeholders to address escalations or resolve complex licensing issues effectively.
• Ensure adherence to company policies, compliance standards, and state regulations related to insurance licensing.
• Identifyand implement process improvements for operational efficiency and risk mitigation.
• Prepare reports on licensing metrics and compliance performance for leadership review.
• Support audits and regulatory reviews by providingaccuratedocumentation and records.

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge,skilland/or ability required.Reasonableaccommodationmay be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree in business, finance, or related field preferred.
• Equivalent combination of education and experience will be considered.
• 3-5 years of experience in insurance licensing or regulatory compliance roles.
• Prior supervisory or team lead experience isrequired.

CERTIFICATIONS / LICENSES / REGISTRATIONS

• State-specific insurance producer or adjuster license preferred.
• Compliance or licensing-related designations (such as AINS) beneficial.

FUNCTIONAL SKILLS

• Knowledge of insurance licensing regulations, state statutes, and compliance requirements.
• Ability to interpret and apply state rules and regulatory mandates.
• Proficient organizational and time management skills to meet strict deadlines.
• Strong analytical and problem-solving skills for handling complex cases.
• Effective leadership skills, including coaching and team development.
• Excellent communication and interpersonal skills for stakeholder interaction.
• Proficiencyin licensing management systems and Microsoft Office applications.

General Description of Available Benefits for Eligible Employees of CRC Group:

At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional. Our best-in-class benefits program is designed to care for the whole you, offering a wide range of coverage and support. Eligible full-time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax-advantaged savings accounts; and a 401(k) plan with company match. CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more. Eligible positions may also qualify for restricted stock unitsand/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace.

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