Licensing Supervisor

100 CRC Insurance Group, LLC; Birmingham (AL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid time off

Job summary

CRC Group, a leading independent insurance distributor, seeks a Licensing Supervisor to oversee the licensing team’s daily operations and ensure regulatory compliance across filings in the United States. The role focuses on guiding staff, monitoring KPIs, and driving process improvements to mitigate risks.

Qualifications include a bachelor’s degree and 3–5 years in licensing or regulatory roles, with supervisory experience and licenses preferred.

Qualifications

• Bachelor’s degree in business, finance, or related field preferred.
• 3–5 years of experience in insurance licensing or regulatory compliance.
• Prior supervisory or team lead experience is required.
• State-specific insurance producer or adjuster license preferred.
• Compliance or licensing designations (AINS) beneficial.

Responsibilities

• Supervise daily licensing activities to ensure timely and accurate completion of state and regulatory filings.
• Provide guidance and training to licensing staff, offering subject‑matter expertise on compliance and procedural changes.
• Monitor key performance indicators and team productivity, taking corrective actions as needed.
• Coordinate with internal stakeholders to address escalations or resolve complex licensing issues effectively.
• Ensure adherence to company policies, compliance standards, and state regulations related to insurance licensing.
• Identify and implement process improvements for operational efficiency and risk mitigation.
• Prepare reports on licensing metrics and compliance performance for leadership review.
• Support audits and regulatory reviews by providing accurate documentation and records.

Skills

State licensing regs

Leadership

Communication

Licensing systems

MS Office

Education

Bachelor's degree

Tools

Licensing software

Microsoft Office

Job description

CRC Group is a leading, independent pure-play brokerage and underwriting specialty insurance distributor. Our culture puts people first, prioritizing long-term relationships, ethical decision-making, and continuous improvement. As a result of listening to our employees, CRC Group earned a Top Workplaces USA award three years in a row based solely on employee feedback and CRC Group is currently Great Place To Work Certified! If you want to work for a company where employees are valued and growth is encouraged, CRC Group could be the place.

The Licensing Supervisor oversees the daily operations of the licensing team, ensuring compliance with state and regulatory requirements for insurance licensing. This role is responsible for guiding team activities, monitoring service levels, providing expertise on licensing processes, and supporting operational improvements to maintain efficiency and mitigate risks.

Key Responsibilities

• Supervise daily licensing activities to ensure timely and accurate completion of state and regulatory filings.
• Provide guidance and training to licensing staff, offering subject‑matter expertise on compliance and procedural changes.
• Monitor key performance indicators and team productivity, taking corrective actions as needed.
• Coordinate with internal stakeholders to address escalations or resolve complex licensing issues effectively.
• Ensure adherence to company policies, compliance standards, and state regulations related to insurance licensing.
• Identify and implement process improvements for operational efficiency and risk mitigation.
• Prepare reports on licensing metrics and compliance performance for leadership review.
• Support audits and regulatory reviews by providing accurate documentation and records.

Education and Experience

• Bachelor’s degree in business, finance, or related field preferred.
• Equivalent combination of education and experience will be considered.
• 3–5 years of experience in insurance licensing or regulatory compliance roles.
• Prior supervisory or team lead experience is required.

Certifications / Licences / Registrations

• State‑specific insurance producer or adjuster license preferred.
• Compliance or licensing‑related designations (such as AINS) beneficial.

Functional Skills

• Knowledge of insurance licensing regulations, state statutes, and compliance requirements.
• Ability to interpret and apply state rules and regulatory mandates.
• Proficient organizational and time management skills to meet strict deadlines.
• Strong analytical and problem‑solving skills for handling complex cases.
• Effective leadership skills, including coaching and team development.
• Excellent communication and interpersonal skills for stakeholder interaction.
• Proficiency in licensing management systems and Microsoft Office applications.

General Description of Available Benefits for Eligible Employees of CRC Group

At CRC Group, we’re committed to supporting every aspect of teammates’ well‑being – physical, emotional, financial, social, and professional. Our best‑in‑class benefits program is designed to care for the whole you, offering a wide range of coverage and support.

• Eligible full‑time teammates enjoy access to medical, dental, vision, life, disability, and AD&D insurance; tax‑advantaged savings accounts; and a 401(k) plan with company match.
• CRC Group also offers generous paid time off programs, including company holidays, vacation and sick days, new parent leave, and more.
• Eligible positions may also qualify for restricted stock units and/or a deferred compensation plan.

CRC Group supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC Group is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision

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Why CRC Group

• Growth: Advance your career with our learning and leadership development programs.
• Innovation: Work in a forward‑thinking environment that values new ideas.
• Community: Be part of a supportive team that celebrates success together.
• Benefits: Enjoy competitive compensation, health benefits, and retirement plans.

Who We’re Looking For

We seek passionate individuals who thrive in a fast‑paced, collaborative environment. If you value integrity and are driven to succeed, CRC Group is the place for you.

Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st Shift (United States of America)