Licensing Specialist

NYC Department of Health and Mental Hygiene; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading public health agency in New York City is seeking a Community Associate to assist with licensing and administrative tasks. The role requires excellent communication and organizational skills, with a focus on customer service in diverse communities. Candidates should be detail-oriented and able to multitask effectively in a fast-paced environment.

Benefits

Federal loan forgiveness programs eligibility

Qualifications

• Three years of community work or related activities required.
• Bilingual abilities are a plus.

Responsibilities

• Process applications and issue BIC plates.
• Handle administrative tasks and respond to inquiries.
• Manage the agency reception area.

Skills

Communication

Organizational Skills

Multitasking

Computer Proficiency

Bilingual

Education

High school diploma

Job description

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The New York City Business Integrity Commission (BIC) is a combined law enforcement and regulatory agency overseeing the trade waste industry and public wholesale markets. Businesses in these industries must apply for and obtain licensing or registration from BIC.

Under the supervision of the Deputy Director and Assistant Director of Licensing, the candidate will process applications, issue BIC plates, and handle related administrative tasks for trade waste and wholesale market businesses. Responsibilities include responding to inquiries, reviewing applications for completeness, processing fees, data entry, answering phones, filing, and managing the agency reception area.

The ideal candidate should be hardworking, professional, experienced in customer service within diverse communities, and capable of multitasking in a fast-paced environment.

Community Associate - 56057

Minimum Qualifications

• High school diploma or equivalent plus three years of community work or related activities; or
• Equivalent education/experience as above.

Preferred Skills

• Excellent communication skills (oral, written, interpersonal)
• Strong organizational skills
• Self-motivated and detail-oriented
• Ability to multitask
• Computer proficiency
• Bilingual abilities are a plus

Additionally, prospective employees may be eligible for federal loan forgiveness programs; visit https://studentaid.gov/pslf/ for details.

Residency within NYC is generally required within 90 days of employment, with some exceptions for City employees with continuous service.

The City of New York is an equal opportunity employer committed to diversity and inclusion, prohibiting discrimination based on protected characteristics.