Licensing Specialist

City of New York; New York (NY); On-site; USD 44,000 - 52,000; Full time

Job summary

The City of New York is seeking a Community Associate to support the Business Integrity Commission. The ideal candidate will manage licensing applications, assist the public, and handle administrative tasks in a fast-paced environment. This role requires strong communication skills and the ability to multitask effectively.

Benefits

Public Service Loan Forgiveness

Qualifications

• Experience in customer service with a diverse community.
• Ability to multitask in a high-volume, fast-paced environment.

Responsibilities

• Processing applications and issuing BIC plates.
• Managing administrative tasks for businesses in trade waste.
• Answering public inquiries regarding licensing and registration.

Skills

Customer Service

Communication

Organizational Skills

Multitasking

Attention to Detail

Computer Proficiency

Bi-lingual Abilities

Education

High School Graduation

Three Years of Experience in Community Work

Job description

The New York City Business Integrity Commission (BIC) is a combined law enforcement and regulatory agency with jurisdiction over the trade waste industry and the public wholesale markets. Businesses seeking to operate in these industries must apply to and be Licensed or Registered by BIC.

Under the direct supervision of the Deputy Director of Licensing and Assistant Director of Licensing, the candidate will be responsible for processing applications, issuing BIC plates, and managing related administrative tasks for businesses in the trade waste industry and public wholesale markets. Duties include, but are not limited to, answering inquiries from the public and applicants regarding licensing and registration processes, reviewing applications for completeness, accepting and processing fees, data entry, answering phones, filing, and covering the Agency Reception area.

The ideal candidate should be hardworking, possess a professional demeanor, have experience in customer service with a diverse community, and be capable of multitasking in a high-volume, fast-paced environment.

Community Associate - 56057

Minimum Qualifications

• High school graduation or equivalent plus three years of experience in community work or related activities; or
• Equivalent education and/or experience as described above.

Preferred Skills

• Excellent oral, written, and interpersonal communication skills
• Strong organizational skills
• Self-motivated with attention to detail
• Ability to multitask
• Computer proficiency
• Bi-lingual abilities are a plus

Additional Benefits and Requirements

Public Service Loan Forgiveness: Eligible employees may qualify for federal loan forgiveness and state repayment programs. More information is available at https://studentaid.gov/pslf/.

Residency Requirement: NYC residency is generally required within 90 days of appointment. Employees with two continuous years of service may reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. Please discuss residency requirements with the agency at the time of interview.

Additional Information: The City of New York is an inclusive, equal opportunity employer committed to diversity and nondiscrimination based on legally protected characteristics.

Salary Range: $44,545.00 – $51,227.00