Licensing Specialist

AB Staffing Solutions; Gilbert (AZ); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid parental leave

8 paid holidays

Generous PTO

Flexible schedule

Job summary

AB Staffing Solutions, LLC is seeking a Licensing Specialist to support physicians and advanced practice providers through the state licensure process. The role offers a white-glove licensing experience, guiding providers from initial application to license issuance.

Based in Gilbert, AZ, the position requires detail orientation, persistence and ability to manage multiple state files. Prior experience in locum tenens, physician staffing or credentialing is strongly preferred.

Qualifications

• High School Diploma or GED required.
• Previous healthcare licensing, credentialing or provider onboarding experience preferred.
• Previous experience within locum tenens, physician staffing or healthcare staffing strongly preferred.
• Experience working with physician or advanced practice provider licensing is highly preferred.
• Familiarity with state medical boards and healthcare licensing processes preferred.
• Experience managing multiple provider files, applications or cases simultaneously.
• Exceptional attention to detail and organizational skills.
• Strong follow-up skills with the ability to manage long-running processes without losing momentum.
• Strong written and verbal communication skills.

Responsibilities

• Guide physicians and advanced practice providers through state medical licensure from initial application through final approval
• Provide a high-touch, white-glove experience by clearly explaining licensing requirements, next steps, timelines and outstanding items
• Manage multiple provider licensing files simultaneously across different states and medical boards
• Research state-specific licensing requirements and ensure applications are completed accurately and on time
• Prepare, review and submit licensing applications and supporting documentation
• Assist providers with gathering required documentation including education verification, employment history, references, background information and other board requirements
• Coordinate primary source verifications and third-party documentation required by state licensing boards
• Monitor licensing applications closely and follow up with providers, state boards and other organizations until licenses are issued
• Proactively identify missing information, application concerns or potential delays and work to resolve them quickly
• Maintain frequent communication with providers throughout the licensing process so they understand exactly where their application stands

Skills

Attention to detail

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Outlook

Excel

Word

Job description

Position Summary

AB Staffing Solutions is seeking a highly organized and service-driven Licensing Specialist to support physicians and advanced practice providers through the state licensure process.

This role is responsible for providing a white-glove licensing experience, guiding healthcare providers through each step required to obtain and maintain state licenses. For example, when a physician currently licensed in Arizona accepts an assignment in Georgia, the Licensing Specialist will help navigate the Georgia licensing process, coordinate required documentation, track deadlines and requirements and stay closely connected with the provider until the license is issued.

The ideal candidate is detail-oriented, persistent and comfortable managing multiple providers and state licensing processes at the same time. Previous experience within locum tenens, physician staffing, credentialing or provider licensing is strongly preferred.

Key Responsibilities

• Guide physicians and advanced practice providers through state medical licensure from initial application through final approval
• Provide a high-touch, white-glove experience by clearly explaining licensing requirements, next steps, timelines and outstanding items
• Manage multiple provider licensing files simultaneously across different states and medical boards
• Research state-specific licensing requirements and ensure applications are completed accurately and on time
• Prepare, review and submit licensing applications and supporting documentation
• Assist providers with gathering required documentation including education verification, employment history, references, background information and other board requirements
• Coordinate primary source verifications and third-party documentation required by state licensing boards
• Monitor licensing applications closely and follow up with providers, state boards and other organizations until licenses are issued
• Proactively identify missing information, application concerns or potential delays and work to resolve them quickly
• Maintain frequent communication with providers throughout the licensing process so they understand exactly where their application stands
• Track application deadlines, board processing timelines and anticipated license issuance dates
• Maintain accurate and detailed licensing records within internal systems
• Support license renewals, additional state licenses and other licensing-related needs as required
• Partner with recruiting, credentialing, compliance, sales and operations teams to ensure licensing timelines align with anticipated assignment start dates
• Communicate potential licensing delays or risks to internal stakeholders as early as possible
• Maintain confidentiality while working with sensitive provider documentation and personal information

Licensing & Board Coordination

• Communicate directly with state medical boards regarding provider applications, outstanding requirements and application status
• Stay informed on licensing requirements, regulations and process changes across multiple states
• Help providers understand differences between individual state licensing processes
• Coordinate documentation between providers, medical boards, hospitals, universities, training programs and other verification sources
• Troubleshoot licensing issues and determine the appropriate next steps when applications encounter delays or additional board requirements
• Maintain professional and persistent follow-up with licensing boards to help move applications toward completion
• Understand and utilize expedited licensing pathways, interstate compacts or other available licensing options when applicable

Provider Experience

• Build strong relationships with physicians and advanced practice providers throughout the licensing process
• Serve as the provider's primary licensing resource and point of contact
• Make a complicated licensing process feel organized, manageable and easy to understand
• Anticipate provider questions and communicate proactively rather than waiting for issues to arise
• Maintain urgency and consistent follow-through while delivering a professional and positive experience
• Help keep providers engaged and responsive throughout what can sometimes be a lengthy licensing process
• Take ownership of each licensing file and drive it toward completion

Communication & Coordination

• Maintain strong communication with recruiters, credentialing, compliance, operations and healthcare providers
• Provide clear and timely licensing updates to recruiters and internal teams
• Communicate anticipated timelines and potential barriers that could impact a provider's start date
• Coordinate closely with credentialing teams to ensure licensing and credentialing processes remain aligned
• Escalate complex licensing issues when additional support or leadership involvement is needed
• Document provider communication, licensing activity and application progress accurately within internal systems

Qualifications

• High School Diploma or GED required
• Previous healthcare licensing, credentialing, compliance or provider onboarding experience preferred
• Previous experience within locum tenens, physician staffing or healthcare staffing strongly preferred
• Experience working with physician or advanced practice provider licensing is highly preferred
• Familiarity with state medical boards and healthcare licensing processes preferred
• Experience managing multiple provider files, applications or cases simultaneously
• Exceptional attention to detail and organizational skills
• Strong follow-up skills with the ability to manage long-running processes without losing momentum
• Ability to prioritize competing deadlines in a fast-paced environment
• Strong written and verbal communication skills
• Comfortable communicating directly with physicians, advanced practice providers and regulatory agencies
• Strong customer service mindset with the ability to provide a high-touch provider experience
• Strong problem-solving skills and ability to independently research licensing requirements
• Proficient in Microsoft Outlook, Excel and Word
• Strong computer skills and ability to quickly learn licensing, credentialing and internal systems
• Positive, persistent and team-oriented approach
• Ability to take ownership of a process and consistently drive it across the finish line

What Success Looks Like

• Physicians receive clear, proactive communication throughout the licensing process
• Licensing applications are submitted accurately and without unnecessary delays
• Multiple provider files are managed effectively without missed deadlines or follow-up
• Potential licensing barriers are identified and addressed early
• Recruiters and operations teams have accurate visibility into licensing timelines
• Providers feel supported rather than overwhelmed by the state licensing process
• State licenses are obtained in time to support provider start dates whenever possible
• Licensing files are accurate, organized and properly documented
• The Licensing Specialist develops a strong working knowledge of licensing requirements across frequently used states

Why Work With AB Staffing Solutions

• Family-oriented and fun team culture
• Competitive salary + potential for quarterly bonuses
• Health, dental and vision insurance
• 401(k) with company match
• Paid parental leave
• 8 paid holidays, including your birthday
• Generous PTO and flex time
• Quarterly department outings
• Monday-Friday schedule, 8 AM-5 PM
• Opportunity to build specialized expertise within physician and locum tenens licensing
• Opportunity to directly impact provider placements by helping physicians successfully obtain the licenses they need to work

AB Staffing Solutions, LLC is an Equal Opportunity Employer (EOE).