Licensing Services Specialist In-Person +5% Premium Pay

State of Washington; Seattle (WA); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

5% premium pay in King County

Free ORCA Pass

Job summary

State of Washington's Department of Licensing seeks a Licensing Services Representative to issue licenses and IDs, review applications, and assist customers in person at Tukwila. You will verify documents, collect fees, and determine eligibility while upholding agency values of respect and inclusion.

The role involves training, potential travel to other offices, and a 10% pay increase after certification for EDL/EID issuance. A reliable work ethic is essential.

Qualifications

• Two years of direct customer service work experience.
• One year of experience using electronic systems and inputting data.
• Typing speed of 30 wpm or greater.

Responsibilities

• Verify documents and determine licensing eligibility in compliance with laws and procedures.
• Perform final review of enhanced license applications and portfolios.
• Collect licensing fees and process applications accurately.
• Issue Enhanced Driver Licenses (EDL) to eligible applicants and travel as needed.

Skills

Customer service

Data entry

Typing 30 wpm

Decision making

Adaptability

Communication

Tools

Electronic forms

Job description

State of Washington's Department of Licensing seeks a Licensing Services Representative to issue licenses and IDs, review applications, and assist customers in person at Tukwila. You will verify documents, collect fees, and determine eligibility while upholding agency values of respect and inclusion.

The role involves training, potential travel to other offices, and a 10% pay increase after certification for EDL/EID issuance. A reliable work ethic is essential.