Licensing & Records Admin Specialist

State of Nebraska; Lincoln (NE); On-site; USD 20,000 - 29,000; Full time

Job summary

The State of Nebraska — Engineers and Architects Board in Lincoln, NE is hiring an Office Specialist to perform data entry for applications and coordinate licensure processes for multiple boards. The role includes processing reviews, communicating status to applicants, answering inquiries by phone and email, and assisting with board meetings logistics.

Applicants should have coursework in administrative/office support, customer service experience, and skills in Word, Excel, and Acrobat.

Qualifications

• Coursework or training in administrative/office support functions, procedures, and methods.
• Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work, including use of personal computers and office equipment.

Responsibilities

• Enters and conducts an initial review of applications for accuracy and completeness against current requirements.
• Communicates to the applicant the status of their application.
• Responds to general inquiries regarding licensure and organizational requirements both over the phone and by email.
• Assists with setup and teardown after board meetings.
• Other general customer service tasks as assigned.
• Some financial tasks as assigned.

Skills

Data entry

Communication skills

Time management

Computer skills

Education

Office/admin support coursework

Tools

Microsoft Word

Excel

Adobe Acrobat Pro

Database experience

Job description

The State of Nebraska — Engineers and Architects Board in Lincoln, NE is hiring an Office Specialist to perform data entry for applications and coordinate licensure processes for multiple boards. The role includes processing reviews, communicating status to applicants, answering inquiries by phone and email, and assisting with board meetings logistics.

Applicants should have coursework in administrative/office support, customer service experience, and skills in Word, Excel, and Acrobat.