Licensing Operations Manager

State-of-Iow; Des Moines (IA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Teleworking after 6 months

Paid time off

Professional development

IPERS retirement

Flexible Spending Accounts

Employee Assistance Program

On-site fitness center

Discount programs

Job summary

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) in Des Moines, Iowa, seeks a Licensing Supervisor (Public Service Manager 1) to lead the licensing lifecycle for multiple professional groups in a fast-paced regulatory environment.

You will mentor staff, ensure compliance with Iowa Code and administrative rules, and coordinate interstate licensure compacts, policy updates, and inter-agency work. This role offers robust benefits and opportunities for professional growth.

Qualifications

• Expert ability to analyze Iowa Code and rules to ensure licensing decisions.
• Oversee complex workflows and licensing databases for efficiency.
• Explain requirements clearly and guide applicants empathetically.
• Mentor staff and audit performance for accuracy.

Responsibilities

• Lead end-to-end licensing lifecycle for multiple professional groups.
• Spearhead Lean initiatives to streamline workflows.
• Manage database administration and monitor expenditures.

Skills

Regulatory interpretation

Operations management

Clear communication

Team leadership

Process optimization

Ethical integrity

Job description

The Iowa Department of Inspections, Appeals, and Licensing (DIAL) in Des Moines, Iowa, seeks a Licensing Supervisor (Public Service Manager 1) to lead the licensing lifecycle for multiple professional groups in a fast-paced regulatory environment.

You will mentor staff, ensure compliance with Iowa Code and administrative rules, and coordinate interstate licensure compacts, policy updates, and inter-agency work. This role offers robust benefits and opportunities for professional growth.