Licensing Program Leader

State of Iowa - Executive Branch; Des Moines (IA); Hybrid; USD 75,000 - 105,000; Full time

Benefits offered by this job

Health, dental, life and vision ins.

Teleworking after six months

Paid time off (vacation, holidays, on‑

Professional development

Flexible spending accounts

IPERS retirement

Optional 401A

Retirement Investors Club

Employee Assistance Program

On-site fitness center

Employee discounts

Job summary

State of Iowa’s Department of Inspections, Appeals, and Licensing seeks a Licensing Supervisor to oversee the end-to-end licensing lifecycle for multiple professional groups and to lead Lean process improvements. This role also focuses on inter-state licensure coordination and ensuring accurate, compliant license decisions.

The position emphasizes leadership of a licensing team, staff development, and collaboration with professional boards, with telework options after six months and a

Qualifications

• Graduation from an accredited four-year college or university.
• Eight years of full-time work experience in program administration, development, management, or operations.
• A combination of education and experience as described in the Minimum Qualification Requirements.

Responsibilities

• Lead the end‑to‑end licensing lifecycle for multiple professional groups, ensuring all applicants meet statutory requirements for entry into their fields.
• Spearhead quality improvement initiatives and Lean strategies to streamline workflows and modernize service delivery.
• Manage high‑level database administration and monitor bureau expenditures for cost‑effective operations.

Skills

Regulatory interpretation

Operations management

Communication

Team leadership

Process optimization

Ethical integrity

Education

Bachelor's degree

Iowa Certified Public Manager Program equivalency

Job description

State of Iowa’s Department of Inspections, Appeals, and Licensing seeks a Licensing Supervisor to oversee the end-to-end licensing lifecycle for multiple professional groups and to lead Lean process improvements. This role also focuses on inter-state licensure coordination and ensuring accurate, compliant license decisions.

The position emphasizes leadership of a licensing team, staff development, and collaboration with professional boards, with telework options after six months and a