Licensing Operations Lead – Part Time

Virginia Racing Commission; Virginia; On-site; USD 45,000 - 65,000; Part time

Job summary

The Virginia Racing Commission is seeking a part-time Licensing Supervisor to oversee wage licensing staff during live race meets and renewal cycles. The role acts as the working supervisor, translating priorities into daily assignments and coordinating coverage during events.

Reports to the Director of Licensing and performs licensing, permitting, customer service, and records duties while ensuring compliance and accurate workload management.

Qualifications

• Demonstrated experience in supervising or leading staff, including assigning work, coordinating schedules, providing instructions or coaching, and reviewing work quality.
• Experience performing administrative, licensing, regulatory, compliance, customer service, payment-processing, records-management, or related operational functions.
• Strong attention to detail with the ability to review documents for accuracy, track deadlines, maintain accurate records, and resolve routine operational or customer-service issues.
• Proficient with using Microsoft Office applications and databases, spreadsheets, or electronic tracking systems.
• Strong written and verbal communication skills with the ability to communicate professionally with regulated entities, applicants, vendors, licensees, employees, or members of the public.
• Ability to interpret and apply policies, procedures, and regulations consistently while exercising sound judgment, discretion, and professionalism.
• Ability to manage multiple priorities and adapt to changing workloads.

Responsibilities

• Serve as the working supervisor and primary operational coordinator for wage licensing staff during live race meets and licensing cycles.
• Translate the Director of Licensing’s priorities into daily assignments, maintain schedules, train staff, and monitor performance.
• Perform hands-on licensing, permitting, customer service, payment processing, and records duties while keeping leadership informed.

Skills

Supervising staff

Administrative operations

Microsoft Office

Communication skills

Policy interpretation

Multitasking

Tools

MS Office

Databases

Spreadsheets

Electronic tracking systems

Job description

The Virginia Racing Commission is seeking a part-time Licensing Supervisor to oversee wage licensing staff during live race meets and renewal cycles. The role acts as the working supervisor, translating priorities into daily assignments and coordinating coverage during events.

Reports to the Director of Licensing and performs licensing, permitting, customer service, and records duties while ensuring compliance and accurate workload management.