Bilingual Front Desk & Admin Specialist

Oregon Department of Human Services; North Bend (OR); On-site; USD 39,000 - 53,000; Full time

Benefits offered by this job

ODHS Employee Resource Groups

Cost of Living Adjustments

Annual salary increases

Benefits package

Possible PSLF eligibility

Job summary

Oregon Department of Human Services is seeking a Front Desk Specialist (Office Specialist 2) in North Bend, OR. The role supports the Child Welfare program, serving as the first point of contact for clients and partners and providing clerical assistance to caseworkers and supervisors.

Responsibilities include answering inquiries, routing to appropriate staff, managing mail and meeting spaces, and maintaining desk manuals.

Qualifications

• Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
• An associate degree in any field
• An equivalent combination of education and experience.

Responsibilities

• Serve as the first point of contact for clients, visitors, staff, and community partners by providing professional and welcoming front desk support.
• Answer calls, respond to inquiries, provide information, and direct clients and visitors to appropriate resources or staff.
• Receive and distribute mail and packages, maintain the reception area, and coordinate meeting room schedules.
• Distribute bus passes and other negotiable items while following established procedures and maintaining accurate records.
• Provide administrative support, including funding requests, staff supplies, and notarization services.
• Maintain internal procedures and desk manuals to ensure information is clear and current.
• Assist with all duties relating to the fleet vehicles.

Skills

Front desk

Clerical experience

Customer service

Bilingual English/Spanish

Education

Associate degree

Equivalency

Job description

Oregon Department of Human Services is seeking a Front Desk Specialist (Office Specialist 2) in North Bend, OR. The role supports the Child Welfare program, serving as the first point of contact for clients and partners and providing clerical assistance to caseworkers and supervisors.

Responsibilities include answering inquiries, routing to appropriate staff, managing mail and meeting spaces, and maintaining desk manuals.