Licensing Coordinator

Randstad USA; Grandview Heights (OH); Hybrid; USD 22,000 - 31,000; Full time

Benefits offered by this job

Health benefits available

13 weeks paid training

Hybrid work schedule

Job summary

Randstad USA in Grandview Heights, OH is hiring Licensing Coordinators to support the administrative operations of a leading insurance and financial services company.

Licensing work includes processing applications and changes, maintaining databases, and advising on licensing requirements. The role combines administrative duties with customer service in a hybrid setting.

Qualifications

• 2+ years of administrative or customer service experience.
• Strong organizational skills and attention to detail.
• Proficient with computers, databases, and Microsoft Office.

Responsibilities

• Review and process applications, renewals, and cancellations for agent/broker licenses.
• Implement changes to licensing requirements based on laws or policies.
• Maintain accurate databases and files for assigned states.
• Update licensing procedures manuals and distribute them.
• Advise employees, agents, and brokers on licensing requirements and submission processes.
• Act as liaison between Licensing and internal teams to resolve license issues.

Skills

Administrative support

Customer service

Attention to detail

MS Office

Communication

Education

Associate's or Bachelor's degree

Tools

Microsoft Office

Databases

Job description

Grandview Heights, OH | $19/hour | Monday–Friday

We're hiring 5 Licensing Coordinators to support the administrative operations of a leading insurance and financial services company.

What You'll Do

• Review and process applications, renewals, and cancellations for agent/broker licenses.
• Implement changes to insurance licensing requirements based on new laws, regulations, or company policies.
• Maintain accurate databases and related files for assigned states.
• Update and distribute licensing/appointment requirements and procedures manuals.
• Act as a licensing expert, advising employees, agents, and brokers on requirements and the submission process.
• Serve as a liaison between the Licensing department and assigned internal teams to resolve license issues quickly.

Daily Workload: Approximately 75% administrative work and 25% customer service.

• Pay: $19/hour, paid weekly
• Schedule: Monday–Friday, 8:30 AM–5:00 PM
• Hybrid: 2 days in office, 3 days remote
• Location: Grandview Heights, OH
• Training: 13 weeks of paid, structured training
• Benefits: Health benefits available
• Growth: Opportunities for advancement and pay increases after 12 months

What We're Looking For

• 2+ years of administrative and/or customer service experience
• Strong organizational skills and attention to detail
• Comfortable using computers, databases, and Microsoft Office
• Excellent communication and problem-solving skills
• Ability to manage multiple tasks and meet deadlines
• An associate's or bachelor's degree.

Preferred: Insurance or financial services experience.

Join a supportive team with a consistent weekday schedule, hybrid flexibility, and opportunities to grow!