Licensing & Compliance Supervisor, Social Services

State of Maine; Portland (ME); Hybrid; USD 61.000 - 86.000; Vollzeit

Zusammenfassung

The State of Maine, Department of Health and Human Services, is seeking a Social Services Program Specialist II to supervise surveyors conducting licensing surveys and complaint investigations for assisted housing and behavioral health facilities. You will coordinate activities, provide staff oversight and ensure timely completion of all tasks, while maintaining regulatory compliance.

Responsibilities include training staff, reviewing plans of correction, evaluating performance, triaging

Qualifikationen

• Investigative skills/abilities to determine underlying causes of non-compliance with regulations
• Knowledge of state and federal regulations governing healthcare facilities and social service programs
• Experience leading a team in supervisory role

Aufgaben

• Directly supervising a team of surveyors conducting licensing surveys and complaint investigations for assisted housing and behavioral health providers.
• Coordinate surveyor activities with unit leadership to ensure timely scheduling and oversight.
• Provide orientation and ongoing training for staff and review plans of correction.
• Complete performance evaluations for supervised staff and assist with staff evaluations by the Program Manager.
• Triage complaints and assign workloads; provide technical assistance to providers and facilitate meetings as needed.
• Assist Program Manager with enforcement decisions and documentation; review waivers and communicate with related offices to ensure compliance.
• Monitor program reports and statistical data to evaluate performance and generate information for department decisions.
• Participate in onsite surveys and ensure documentation adheres to policies/procedures.

Kenntnisse

Investigative skills

Regulations knowledge

Team leadership

Ausbildung

Eight years of education/experience in social services

Jobbeschreibung

The State of Maine, Department of Health and Human Services, is seeking a Social Services Program Specialist II to supervise surveyors conducting licensing surveys and complaint investigations for assisted housing and behavioral health facilities. You will coordinate activities, provide staff oversight and ensure timely completion of all tasks, while maintaining regulatory compliance.

Responsibilities include training staff, reviewing plans of correction, evaluating performance, triaging