Licensing Compliance Specialist

FDOT; West Palm Beach (FL); On-site; USD 45,000 - 65,000; Full time

Job summary

Florida Department of Agriculture and Consumer Services, Division of Licensing, seeks a Compliance Officer in West Palm Beach to manage licensing intake and processing under Florida statutes. You will support application review, renewals, data entry, and customer inquiries while upholding regulatory standards.

The position emphasizes accuracy, documentation, and service quality. Education substitution rules apply, and applicants with disabilities are encouraged to apply.

Qualifications

• High school diploma and two years of clerical or secretarial work experience.
• Education substitution: 30 semester or 45-quarter hours for each year of required clerical experience.
• Equivalent combination of education and experience may substitute for the requirements.
• Familiarity with basic computer operations and data entry is expected.

Responsibilities

• Administers customer service by processing license applications for Chapter 493 and concealed weapon licenses.
• Maintains appointment calendars and reviews applications and supporting documents.
• Performs data entry in the electronic document management system (EDMS).
• Responds to inquiries and explains eligibility requirements and procedures.
• Assists in hearings and administers oaths when needed.

Skills

Secretarial experience

Communication skills

Data entry

Computer literacy

Education

High school diploma or equivalent

Job description

Florida Department of Agriculture and Consumer Services, Division of Licensing, seeks a Compliance Officer in West Palm Beach to manage licensing intake and processing under Florida statutes. You will support application review, renewals, data entry, and customer inquiries while upholding regulatory standards.

The position emphasizes accuracy, documentation, and service quality. Education substitution rules apply, and applicants with disabilities are encouraged to apply.