Licensing Compliance & Intake Specialist

State-of-Florida; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

The Florida Department of Agriculture and Consumer Services, Division of Licensing, is seeking a Compliance Officer to administer customer service for concealed weapon license applications and renewals. The role involves intake, verification, notarization, fingerprint processing, and payment handling in a busy state office.

Responsibilities include data entry into EDMS, reviewing documents for eligibility, and assisting in informal hearings.

Qualifications

• A high school diploma or equivalent with two years of secretarial or clerical work experience.
• College education may substitute for required clerical experience at 30 semester hours or 45 quarter hours per year.
• An equivalent combination of education and experience may substitute for the above requirements.
• Educational note: foreign or credentialed education must be evaluated as required.

Responsibilities

• Administers customer service for applications and licenses under Florida statutes.
• Manage appointment calendars, examine and analyze documents, notarize oaths, scan fingerprints, photograph applicants, and process payments.
• Issue and print renewal licenses.
• Perform data entry and keep records in the EDMS system.
• Respond to inquiries, interpret policies and Florida statutes, and review documents to determine actions.
• Assist hearing officers in informal hearings and handle oath administration and hearing document data entry.
• Perform other related duties as required.

Skills

Effective communication

Data accuracy

Interpersonal skills

Basic computer skills

Knowledge of FS Chapter 493 & 790.06

Education

High school diploma or equivalent

Two years clerical/secretarial experience

Tools

EDMS

Job description

The Florida Department of Agriculture and Consumer Services, Division of Licensing, is seeking a Compliance Officer to administer customer service for concealed weapon license applications and renewals. The role involves intake, verification, notarization, fingerprint processing, and payment handling in a busy state office.

Responsibilities include data entry into EDMS, reviewing documents for eligibility, and assisting in informal hearings.