Licensing Compliance Associate - Risk & Policy Leader

EY; Houston (TX); Hybrid; USD 57,000 - 104,000; Full time

Benefits offered by this job

Hybrid work model

Medical and dental coverage

Pension and 401(k) plans

Paid time off

Job summary

EY is seeking an ECRM Professional Licensing Compliance Associate to support firm professionals with licensing and certification requirements nationwide. You’ll apply policy, conduct research, resolve licensing matters, and drive compliance processes to timely completion, while maintaining confidential information and risk controls.

Work is performed with limited supervision in a centralized licensing compliance function, partnering with professionals and licensing authorities to obtain, renew,

Qualifications

• Bachelor’s degree or equivalent work experience.
• Approximately 1-3 years related experience.
• Ability to interpret and apply policies, protocols, and structured procedures.

Responsibilities

• Apply knowledge of firm processes, policies, resources, and tools to support licensing compliance activities and internal customers.
• Review requests and supporting information for completeness, accuracy, and alignment with firm and regulatory requirements.
• Drive matters to resolution by following up on requests, clarifying information needs, answering licensing questions, and communicating next steps.
• Conduct internal and external research; reconcile information; assess unique or complex circumstances; and develop practical, well-supported recommendations.
• Partner with professionals and licensing authorities to resolve licensing issues, including initial, reciprocal, renewal, or rejected applications, as applicable.
• Identify and promptly escalation sensitive, complex, quality, confidentiality, or risk matters that require additional review.
• Participate actively in meetings with area and service line leadership, General Counsel’s Office, ECRM, and other stakeholders by sharing updates, insights, questions, and recommendations.
• Document work performed, findings, decisions, and supporting rationale in appropriate systems or work programs to maintain a clear review record.
• Use analytical and project management methods to organize work, manage competing priorities, meet deadlines, and provide regular status updates.
• Build effective relationships across ECRM and the firm; serve as a liaison among professionals, risk management colleagues, and relevant functional teams.
• Contribute to training, knowledge sharing, team discussions, and process improvements that strengthen efficiency, consistency, controls, customer service, and risk mitigation.
• Produce timely, accurate, complete, clear, and high-quality work while protecting confidential and sensitive information.

Skills

Communication

Attention to detail

Problem solving

Project management

Independent work

Education

Bachelor’s degree or equivalent

Job description

EY is seeking an ECRM Professional Licensing Compliance Associate to support firm professionals with licensing and certification requirements nationwide. You’ll apply policy, conduct research, resolve licensing matters, and drive compliance processes to timely completion, while maintaining confidential information and risk controls.

Work is performed with limited supervision in a centralized licensing compliance function, partnering with professionals and licensing authorities to obtain, renew,