Licensing & Compliance Administrator (Hybrid, 9-Month)

ACL Digital; Nashville (TN); Hybrid; USD 28,000 - 34,000; Full time

Job summary

ACL Digital is seeking an Administrative Specialist for Licensing & Compliance to support regulatory board administration. You will handle licensing and board-support activities under supervision, ensuring statutes and mandates are followed.

Responsibilities include reviewing applications, determining eligibility, processing licenses, and maintaining data across databases. The role requires strong attention to detail, effective communication, and the ability to manage multiple priorities in a

Qualifications

• Experience in licensing, regulatory, or administrative support, ideally in a government or board setting.
• Strong attention to detail and accuracy.
• Solid data entry and database skills.
• Clear written and verbal communication and good customer service.
• Ability to interpret and explain policies, procedures, and regulations.
• Good organization and the ability to manage scheduling and multiple priorities.

Responsibilities

• Review license applications, permits, and certifications for status, completeness, accuracy, and eligibility under policy, procedures, and law.
• Recommend acceptance or rejection of applications in line with applicable laws, rules, and regulations, and forward recommendations to a supervisor for approval.
• Make determinations on reciprocity and renewal requests.
• Evaluate licensing certificates, registrations, and other statements of authority.
• Ensure licenses and reports are completed accurately and that mandates are implemented as assigned.
• Issue licenses, certificates, and registrations.
• Enter and update data from multiple sources in databases, and match payments to licensee records.
• Maintain license payment records and account for fees, including refunds and returned checks.
• Prepare and coordinate reports for board submission.
• Respond to applicant and public inquiries, handle complaints, and explain policies, procedures, and laws.
• Coordinate board and commission meetings, examination scheduling, and applicant notifications of exam or interview details and results.
• Communicate case status and any deviations from standard procedures to supervisors, directors, or attorneys.
• Monitor case statuses and as needed, review investigations or monitor applicants during examinations.

Skills

Attention to detail

Data entry

Communication

Job description

ACL Digital is seeking an Administrative Specialist for Licensing & Compliance to support regulatory board administration. You will handle licensing and board-support activities under supervision, ensuring statutes and mandates are followed.

Responsibilities include reviewing applications, determining eligibility, processing licenses, and maintaining data across databases. The role requires strong attention to detail, effective communication, and the ability to manage multiple priorities in a