Licensing and Registration Specialist #W0037

Commonwealth of VA Careers; Richmond (VA); On-site; USD 23,000 - 33,000; Full time

Job summary

The Virginia Department of Agriculture and Consumer Services seeks a Licensing and Registration Specialist in the Office of Charitable and Regulatory Programs (OCRP). Duties include processing, reviewing and making determinations regarding applications for registrations, permits, and licenses, and responding to regulants and the public.

This hourly position is limited to working no more than 1500 hours per year and offers no state benefits. Location: VDACS Central Headquarters.

Qualifications

• Ability to interpret and apply statutory and regulatory requirements to licensing, registration, and permitting processes.
• Strong customer service focus with independent judgment and problem-solving skills.
• Proficiency with commonly used business software and office equipment.

Responsibilities

• Process, review and determine issuance or renewal of registrations, permits and licenses.
• Answer questions from regulants and the public and resolve related complaints.

Skills

Regulatory interpretation

Customer service

Office software

Education

HS Diploma/GED

Job description

Title: Licensing and Registration Specialist #W0037

State Role Title: Admin and Office Spec III

Hiring Range: $16.84 - $24.16

Pay Band: 3

Agency: Virginia Department of Agriculture

Location: VDACS CENTRAL HEADQUARTERS

Agency Website: https://www.vdacs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services is seeking a qualified individual to serve as a Licensing and Registration Specialist in the Office of Charitable and Regulatory Programs (OCRP). Duties include processing, reviewing and making determinations regarding applications of issuance or renewal of registrations, permits, and licenses submitted by individuals and organizations that are subject to the provisions of the Virginia Solicitation of Contributions Law; applying departmental policies and procedures to answer questions from regulants and the public; and resolving related complaints.
This position is paid on an hourly basis and is limited to working no more than 1500 hours per year. It offers no state benefits.

Minimum Qualifications

Ability to interpret and apply statutory and regulatory requirements, and policies and procedures to the licensing, registration, and permitting processes. Working knowledge of registration, licensing and permitting practices as well as considerable knowledge of standard office practices, procedures, and office equipment. Strong customer service focus in addition to independent judgment, organizational, and problem-solving skills. Computer proficiency. Demonstrated ability to work with a diverse customer population; to work cooperatively with others in an office environment; and to work effectively under pressure during peak workload periods. Experience and proficiency with commonly used business software, computer applications, and current/recent work in a similar regulatory environment requiring exceptional customer service and sound decision-making skills. H.S. Diploma/GED.

Additional Considerations

Knowledge of the Virginia Solicitation of Contributions Law; customer service delivery, and analytical work experience in licensing, permitting, or registrations to include making determinations. An equivalent combination of training and experience indicating possession of the preceding knowledge, skills and abilities may substitute for this education and experience.

Contact Information

Name: Human Resources

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.