Program Manager - OCSRP #01277

Virginia Department of Agriculture and Consumer Services; Richmond (VA); On-site; USD 90,000 - 113,000; Full time

Job summary

The Virginia Department of Agriculture and Consumer Services seeks a dynamic Program Manager to lead the Office of Charitable Solicitation and Regulatory Programs (OCSRP). You will manage statewide regulatory activities including registration, licensing, permitting, and enforcement of consumer protection laws.

Onboarded staff may telework per Commonwealth policy; the role requires strong leadership, strategic planning, budgeting, and stakeholder collaboration to protect consumers and ensure

Qualifications

• Experience managing supervisory personnel to develop teamwork and cooperation.
• Knowledge of state government and legislative processes.
• Strong analytical and interpersonal skills.
• Ability to manage multiple projects under tight deadlines.

Responsibilities

• Oversee the Office of Charitable Solicitation and Regulatory Programs statewide.
• Direct licensing, registration, permitting, and enforcement activities.
• Lead staff development, budgeting, and stakeholder engagement.

Skills

Leadership

Strategic planning

Written and oral communication

Budgeting

Supervisory experience

Regulatory compliance

Project management

Education

High School Diploma or GED

Experience in public administration or related field

Job description

Title: Program Manager - OCSRP #01277

State Role Title:Compliance Manager II

Hiring Range: $90,000 - $113,000

Pay Band: 6

Agency: Virginia Department of Agriculture

Location:VDACS CENTRAL HEADQUARTERS

Agency Website:https://www.vdacs.virginia.gov/

Recruitment Type: General Public - G

Job Duties

The Virginia Department of Agriculture and Consumer Services seeks a dynamic, results-oriented manager to serve as the Program Manager for the Office of Charitable Solicitation and Regulatory Programs within the Division of Consumer Protection. This position will manage and direct the Office of Charitable Solicitation and Regulatory Programs (OCSRP) which is a state-wide program charged with the protection of consumers through the administration and enforcement of assigned consumer protection laws and regulations, including registration, licensing, permitting and surety management, as applicable, of entities and individuals subject to the provisions of the Virginia Solicitation of Contributions Law and certain chapters of the Consumer Protection Act. Other assigned programs include legal services plan sellers, health spas, extended service contract providers, membership campgrounds, travel clubs, and credit services businesses, as well as waste kitchen grease. Program services include the regulation of applicable businesses; investigation of allegations of fraud, deception, and illegal practices; administration of all laws, regulations, agreements and directives assigned by the Legislature, the Executive Branch and the Board of Agriculture and Consumer Services, as delegated by the Commissioner, Deputy Commissioner, and the Director's Office.

Once onboarded, this position may be eligible for telework opportunities; availability, hours, and duration of telework shall be approved as outlined in the Commonwealth’s telework policy.

Minimum Qualifications

Knowledge of State government and the legislative process. Knowledge of the budgetary and personnel process. Skilled in managing supervisory personnel to develop teamwork and cooperation. Knowledge and experience in customer service principles and quality improvement processes. Demonstrated success in developing teamwork and customer service orientation of programs and processes. Demonstrated management, supervisory and organizational skills. Strong oral and written communication skills. Ability to plan and set objectives to achieve results. Well-developed interpersonal and strong public relations skills. Ability to effectively manage multiple projects under stressful conditions and tight deadlines. Strong analytical skills. Ability to apply a high level of technical expertise to the setting of program objectives and supervision of staff.

Additional Considerations

Demonstrated successful management experience in a regulatory, policy, government or related work environment. Experience managing a licensing, registration, or compliance program similar to the Office of Charitable Solicitation and Regulatory Programs. H.S. Diploma/GED required. A combination of related education, training, and experience indicating possession of the preceding knowledge, skills, and abilities to include knowledge of management, public administration, criminal justice, or a law degree; or a combination of training and experience. Extensive budget, supervisory and management experience, along with a strong organizational and public relations background at a senior management level.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to “Your Application” in your account to check the status of your application for this position.

The Immigration Reform and Control Act requires that before we can legally employ an individual, we must verify both the identity and employment authorization of the individual. VDACS uses Form I-9 to satisfy this requirement. Form I-9, instructions, and the List of Acceptable Documents can be found at https://www.uscis.gov/i-9. VDACS does not offer sponsorship for employment purposes; therefore, the selected candidate will need to be able to provide acceptable documents in accordance with Form I-9 (use link above for more details). Additionally, VDACS participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. For additional assistance with this requirement, please contact [e-mail]. Final candidate must successfully complete a fingerprint-based criminal background check. In accordance with the Code of Virginia, incumbents of this position are required to complete a Statement of Personal Economic Interests form upon hire and annually thereafter. If you have been affected by DHRM Policy 1.30 Layoff and possess a valid Interagency Placement Screening Form (Yellow Card) or a Preferential Hiring Form (Blue Card), you must submit the card before the closing date for this position. The Card may be submitted with the state application as an attachment.

Contact Information

Name: Human Resources

Phone: [phone]

Email: [e-mail]

In support of the Commonwealth’s commitment to inclusion, we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity, applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS), or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation, if applicable, to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at 800-552-5019.

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1, 2022- February 29, 2024, can still use that COD as applicable documentation for the Alternative Hiring Process.