Licensing Analyst 1

Secretary of State; New York (NY); Hybrid; USD 48,000 - 56,000; Full time

Job summary

Secretary of State is seeking a Licensing Analyst 1 to compile and organize licensure applications and perform initial reviews. The role reports to the Licensing Supervisor and supports the Professional Engineers and Land Surveyors Board in regulatory processes.

The position is hybrid, requiring three days in the office and two days remote per week based on operational needs. A minimum of three years in an office setting is expected along with strong Microsoft Office skills.

Qualifications

• Three years of related experience in an office setting.
• Proficiency with common software products, including Microsoft Office.
• High school diploma or GED and relevant experience.

Responsibilities

• Under supervision, compile and organize applications into required format.
• Perform initial review of licensure and examination applications.
• Communicate licensure requirements and documentation to applicants as needed.
• Acknowledge complaints within seven business days and request information as needed.
• Support report generation and respond to requests for information from the Board.

Skills

Communication skills

Time management

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Title

Licensing Analyst 1

Agency

Secretary of State

Job Requisition ID

JR0000005086

Shift

Any (United States of America)

Compensation

$52,000.00 ANNUAL

Job Description

Position is with the Professional Engineers and Land Surveyors Board

POSITION SUMMARY: Under the supervision of the Licensing Supervisor, the Licensing Analyst compiles and organizes application materials into the required format and performs initial reviews of licensure and examination applications as they are received by the Board office.

This position is hybrid, with a standard schedule of three (3) days in the office and two (2) days working from home per week, based on operational needs.

ESSENTIAL DUTIES and RESPONSIBILITIES

• Be under the supervision of the Licensing Supervisor
• Communicate licensure and examination requirements, including required documentation, to applicants as needed and as directed.
• Conduct an initial review of all applications within seven (7) business days of receipt.
• Prepare and send correspondence to applicants identifying application deficiencies and requesting additional information or documentation, as applicable.
• Acknowledge receipt of complaints within seven (7) business days of receipt, communicate with the complainant as needed, and request additional information when appropriate.
• Conduct research to support report generation and special projects as directed.
• Provide information regarding licensees/applicants as requested by the Board.
• Identify potential improvements to the application process and make recommendations to the Licensing Supervisor.
• Process name and address changes within five (5) business days of receipt.
• Perform other duties as assigned by the Licensing Supervisor.

KNOWLEDGE SKILLS and ABILITIES

• Ability to prioritize workload and manage time effectively across multiple responsibilities.
• Ability to use standard office equipment and business software applications.
• Knowledge of statutory and/or regulatory requirements (or ability to learn and apply them).
• Strong written and verbal communication skills, including the ability to explain requirements clearly and professionally.

MINIMUM QUALIFICATIONS

• Three (3) years of related experience in an office setting.
• Intermediate proficiency with common software products, including (but not limited to) Microsoft Office.

EDUCATION REQUIREMENTS

• High School Diploma or equivalent.
• Minimum Qualifications: High school diploma/GED and two (2) years of job-related experience.

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services. Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.

Georgia State Government is a large enterprise, composed of various entities with a common goal to improve the lives of Georgia's 10 million citizens. With nearly 62,000 employees, we are one of the single largest employer in the state. Public service opportunities stretch across the state as employees live and work in all 159 counties. From traditional fields such as accounting, nursing, and engineering to unique fields like forestry and natural resources management, Georgia state government provides a world of opportunity.