Licensed Vision Retail Supervisor: Lead Eyewear Team

VisionWorks; Abington (MA); Vor Ort; USD 38.000 - 53.000; Vollzeit

Benefits dieser Stelle

Vision Coverage

Paid Parental Leave

Bereavement Leave

401 (k) Savings Plan

Paid Time off

Milestone anniversary awards

Medical, Dental for Full Timers

And more!

Zusammenfassung

Visionworks is seeking a Licensed Retail Supervisor/Assistant Manager to lead the store in the absence of the General Manager. This role models the Visionworks approach and drives daily operations, patient and customer journey, and team performance.

You will coach associates, manage appointments and services, and help achieve sales and financial goals while maintaining a simple, human, and bold customer experience across the shop.

Qualifikationen

• HS Diploma, GED or equivalent experience required.
• 1-5 years of supervisory experience required.
• Have/maintain a State Opticians License.

Aufgaben

• Promote the store's profitability and achievement of sales goals by holding self and team accountable to delivering daily, weekly, and monthly targets.
• Role model and engage in all steps of Patient/Customer journey, as well as supervise and redirect associates in exam lane and sales floor.
• Support GM in managing incoming traffic by coordinating and confirming doctor appointments, scheduled eyewear services, and ensuring all patient/customer's needs are met.
• Coach, motivate, and support associates to perform in their respective roles with excellence to ensure a flawless patient/customer experience.
• Use sound judgment to remove obstacles and find resolution in the patient/customer experience in partnership of General Manager
• Execute all broad operational activities to meet the store's financial and customer experience goals.

Ausbildung

HS Diploma, GED or equivalent

State Opticians License

Jobbeschreibung

Visionworks is seeking a Licensed Retail Supervisor/Assistant Manager to lead the store in the absence of the General Manager. This role models the Visionworks approach and drives daily operations, patient and customer journey, and team performance.

You will coach associates, manage appointments and services, and help achieve sales and financial goals while maintaining a simple, human, and bold customer experience across the shop.