Licensed Therapist — Clinical Operations Specialist (Remote)

Connexa Capital, LLC; Colorado; Hybrid; USD 83,000 - 100,000; Full time

Benefits offered by this job

401(k)

Health insurance

Dental insurance

Vision insurance

Unlimited PTO

Job summary

Connexa Capital, LLC is seeking a licensed clinician to join as Clinical Operations Specialist. This full-time, remote/hybrid role provides essential support to clinical operations, addressing issues involving patients, providers, documentation, quality, and care delivery.

The position bridges clinicians and cross‑functional teams (Product, Quality, Credentialing, Operations), supporting member intake, clinical reviews, and workflow optimization.

Qualifications

• Independent clinical license required: LCSW, LMFT, LPC, or PhD/PsyD.
• Minimum of 4 years post-licensure clinical experience.
• Experience with Electronic Health Record (EHR) systems required.
• Comfortable working in a hybrid clinical/operational role (not traditional caseload-based).

Responsibilities

• Serve as a clinical resource for member issues requiring clinical judgment.
• Support pre-intake clinical review and outreach as needed.
• Review and follow up on member feedback requiring clinical attention.
• Manage rematch escalations and assist with enrollment-related clinical questions.
• Collaborate with the User-Success team to address member needs.
• Handle clinical escalations beyond the scope of non-licensed operations staff.
• Conduct consultation hours as needed.
• Participate in clinical interviews during periods of active hiring.

Skills

Cross-functional communication

EHR experience

Independent work

Education

Clinical license (LCSW/LMFT/LPC/PhD/PsyD)

Tools

EHR systems

Job description

Connexa Capital, LLC is seeking a licensed clinician to join as Clinical Operations Specialist. This full-time, remote/hybrid role provides essential support to clinical operations, addressing issues involving patients, providers, documentation, quality, and care delivery.

The position bridges clinicians and cross‑functional teams (Product, Quality, Credentialing, Operations), supporting member intake, clinical reviews, and workflow optimization.