Licensed Spa Experience Coordinator

Equinox; West Palm Beach (FL); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Competitive salary & benefits

Free club membership

Discounts on services

Job summary

Equinox in West Palm Beach is seeking an energetic, Licensed Spa Coordinator to join our spa team. You will greet members, orient clients to the facilities, and provide services to guests to ensure a memorable experience.

The role includes supervising staff, managing daily operations, inventory, and client relationships while promoting spa offerings and maintaining a clean, safe environment.

Qualifications

• Possess a Florida Massage Therapy license.
• Excellent customer service skills.
• Friendly, outgoing personality with strong communication abilities.
• Ability to work efficiently in a fast-paced environment.
• Basic math and money handling skills.
• Strong communication, listening, and computer skills.
• Team player.

Responsibilities

• Interviewing, hiring and coaching staff members.
• Outreach marketing for the spa.
• Manage daily operations including inventory management, client relationships, and driving the business to achieve financial goals and budgets.
• Perform up to 10 treatments per week.
• Provide orientation tour, explaining spa amenities and answering guests' questions.
• Provide detailed descriptions of spa treatments, packages, services, facility features, and hours of operation.
• Actively promote the spa, treatments, services, sessions, and retail, as well as programming promotions.
• Handle guests' questions and concerns professionally and courteously.
• Maintain a safe, clean, and well-organized spa environment through consistent monitoring of the locker/facility area.

Skills

Customer service

Communication

Teamwork

Fast-paced work

Money handling

Computer skills

Education

Florida Massage Therapy license

Job description

Equinox in West Palm Beach is seeking an energetic, Licensed Spa Coordinator to join our spa team. You will greet members, orient clients to the facilities, and provide services to guests to ensure a memorable experience.

The role includes supervising staff, managing daily operations, inventory, and client relationships while promoting spa offerings and maintaining a clean, safe environment.