Licensed Pharmacy Tech - Customer Service (Evening, Onsite)

Specialty Rx, INC.; Orlando (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Specialty Rx, Inc. in Orlando, FL is hiring a Pharmacy Technician to support pharmacy operations. The role requires handling phones, processing orders and inquiries, and triaging faxes while maintaining CARE values.

The ideal candidate holds an active Florida Pharmacy Technician license, has pharmacy experience, and is skilled in brand-name and generic medications. Strong communication and computer skills are essential; onsite shift with rotating weekends.

Qualifications

• Must hold an active Florida Pharmacy Technician license.
• Experience in pharmacy settings required.
• LTC pharmacy experience preferred.
• Knowledge of brand-name and generic medications.
• Strong attention to detail and organizational skills.
• Moderate to advanced computer skills required.
• Excellent telephone etiquette required.
• Frameworks/ECM knowledge a plus.
• High school diploma or equivalent.

Responsibilities

• Answer phones and respond to orders, re-orders and general customer inquiries.
• Handle and resolve client complaints and inquiries in a timely manner.
• Triage incoming faxes by facility/department and in accordance with cutoff times.
• Clarify orders as needed.
• Perform duties assigned by the Data Entry Manager.

Skills

Telephone etiquette

Attention to detail

Organizational skills

Computer skills

Pharmacy experience

Brand/name medication knowledge

LTC pharmacy experience

ECM knowledge

Education

Florida Pharmacy Technician License

High school diploma or equivalent

Job description

Specialty Rx, Inc. in Orlando, FL is hiring a Pharmacy Technician to support pharmacy operations. The role requires handling phones, processing orders and inquiries, and triaging faxes while maintaining CARE values.

The ideal candidate holds an active Florida Pharmacy Technician license, has pharmacy experience, and is skilled in brand-name and generic medications. Strong communication and computer skills are essential; onsite shift with rotating weekends.