Licensed Optician: Precision Fitting & Legendary Service

EssilorLuxottica; Avon (CT); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Bonus/commission

Job summary

LensCrafters in Avon, CT seeks a Licensed Optician to deliver legendary customer service and craft high-quality eyewear that meets customers’ needs. You will help clients select frames and lenses, take precise measurements, and ensure prescriptions are accurately fitted while upholding brand standards.

As part of EssilorLuxottica, you will support a dynamic team, keep the showroom organized, and stay current with lens technology and fittings to provide an exceptional customer experience.

Qualifications

• High School diploma or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Sales skills

Math skills

POS system

iPad/tablet

Education

High School diploma

Tools

POS system

iPad/tablet

Job description

LensCrafters in Avon, CT seeks a Licensed Optician to deliver legendary customer service and craft high-quality eyewear that meets customers’ needs. You will help clients select frames and lenses, take precise measurements, and ensure prescriptions are accurately fitted while upholding brand standards.

As part of EssilorLuxottica, you will support a dynamic team, keep the showroom organized, and stay current with lens technology and fittings to provide an exceptional customer experience.