Licensed Optician: Elite Eyewear Fitting & Service

EssilorLuxottica; South Windsor (CT); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in South Windsor, CT. You will deliver high-quality eyewear, fit and verify prescriptions, and drive legendary customer service in a fast-paced retail setting.

You will use iPad/tablet tools, perform precise measurements, and help customers select frames while ensuring compliance with licensing and safety standards. The role emphasizes teamwork and ongoing product knowledge updates.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Teamwork

Math skills

Retail knowledge

Education

State Licensure

High School diploma / GED

Tools

POS system

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in South Windsor, CT. You will deliver high-quality eyewear, fit and verify prescriptions, and drive legendary customer service in a fast-paced retail setting.

You will use iPad/tablet tools, perform precise measurements, and help customers select frames while ensuring compliance with licensing and safety standards. The role emphasizes teamwork and ongoing product knowledge updates.