Licensed Optician - Precision Eyewear & Elite Service

EssilorLuxottica; New London (CT); On-site; USD 48,000 - 56,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician in New London, CT. Deliver high-quality eyewear with exceptional service, precisely fitting prescriptions and using the latest optical technology. You will help customers select products and ensure accurate measurements while maintaining brand standards.

The role requires state licensure and optical dispensing experience, with a focus on exceptional customer care, accuracy, and knowledge of fashion trends in eyewear.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Optical dispensing

Math skills

Tech literacy

Selling skills

POS familiarity

Teamwork

Fashion awareness

Education

High school diploma

State licensure

Tools

iPad/tablet

POS systems

Calculators

Job description

LensCrafters, part of EssilorLuxottica, seeks a Licensed Optician in New London, CT. Deliver high-quality eyewear with exceptional service, precisely fitting prescriptions and using the latest optical technology. You will help customers select products and ensure accurate measurements while maintaining brand standards.

The role requires state licensure and optical dispensing experience, with a focus on exceptional customer care, accuracy, and knowledge of fashion trends in eyewear.