Licensed Optician — Precision Eyewear & Service Leader

LensCrafters; Columbia (SC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters in Columbia, SC seeks a Licensed Optician to deliver the brand value proposition and establish LensCrafters as the premier destination for vision care within the community.

You will create exceptional value by delivering legendary customer service and precisely crafted eyewear that exceeds expectations, using tablet technology and accurate measurements. This full-time role emphasizes teamwork, safety, and career growth in a fast-paced, customer-focused environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Math skills

POS familiarity

Tech-savvy

Retail experience

Education

State Licensure

Optical dispensing experience

Tools

iPad/tablet

POS systems

Job description

LensCrafters in Columbia, SC seeks a Licensed Optician to deliver the brand value proposition and establish LensCrafters as the premier destination for vision care within the community.

You will create exceptional value by delivering legendary customer service and precisely crafted eyewear that exceeds expectations, using tablet technology and accurate measurements. This full-time role emphasizes teamwork, safety, and career growth in a fast-paced, customer-focused environment.