Licensed Optician: Precision Eyewear & Patient Care Leader

EssilorLuxottica; Bellevue (WA); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in Bellevue, WA is hiring a full-time Licensed Optician to deliver legendary customer service while fitting eyewear to prescription accuracy. You will use iPad tools, take measurements, and ensure eyewear meets standards.

The role emphasizes brand standards, upbeat service, complex product support, and attention to safety and store presentation, with opportunities for professional growth within EssilorLuxottica's optical network.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills - ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

Customer service

Communication

Team building

Selling on iPAD

POS familiarity

Tech adaptability

Fashion awareness

Math skills

Retail knowledge

Education

High School graduate or equivalent

State Licensure

Optical dispensing experience

Job description

LensCrafters in Bellevue, WA is hiring a full-time Licensed Optician to deliver legendary customer service while fitting eyewear to prescription accuracy. You will use iPad tools, take measurements, and ensure eyewear meets standards.

The role emphasizes brand standards, upbeat service, complex product support, and attention to safety and store presentation, with opportunities for professional growth within EssilorLuxottica's optical network.