Licensed Optician — Precision Eyewear & Customer Vision Care

LensCrafters; Bartlett (TN); On-site; USD 42,000 - 56,000; Full time

Job summary

LensCrafters is seeking a Licensed Optician in Bartlett, TN for a full-time position. The role focuses on delivering brand value and premier eyewear, with exceptional customer service and precise eyewear crafting to meet customer expectations.

Responsibilities include precise measurements, product knowledge, and coordinating with the team to ensure a superior in-store experience. Emphasis on technology use and ongoing learning within a high-volume retail environment.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome customers and set expectations.
• Custom fit glasses and place prescription in lenses.
• Lead in optical acumen.
• Take and record measurements and adjust eyewear.
• Assist team with complex product needs and prescriptions.
• Use technology accurately under time pressure and with strong product knowledge.
• Multi-task and manage competing priorities.
• Strive to achieve Brand KPIs and competencies.
• Keep store clean, attractive and organized.
• Inform management of safety opportunities; practice safe work.

Skills

Customer service

Communication

Team building

Time management

Education

State Licensure

Tools

POS systems

iPad/tablet

Job description

LensCrafters is seeking a Licensed Optician in Bartlett, TN for a full-time position. The role focuses on delivering brand value and premier eyewear, with exceptional customer service and precise eyewear crafting to meet customer expectations.

Responsibilities include precise measurements, product knowledge, and coordinating with the team to ensure a superior in-store experience. Emphasis on technology use and ongoing learning within a high-volume retail environment.