Licensed Optician: Precision Eyewear Fitting & Service

Luxottica; Bartlett (TN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Bonus & commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in Bartlett, TN to deliver legendary customer service and craft high-quality eyewear tailored to each client.

Responsibilities include accurate measurements, precise lens fitting, complex product support, and using the latest technology to ensure customer satisfaction. A HS diploma, state licensure, and dispensing experience are required.

Qualifications

• High school diploma or equivalent.
• State licensure required.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPad/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.
• Adhere to company policies & procedure, including discounts, promotions & inventory management.

Skills

High school diploma required

State licensure

Optical dispensing experience

Customer service

Merchandise knowledge

Math skills

Fashion awareness

Selling with iPad/tablet

POS familiarity

Adaptability to change

Tools

iPad/Tablet

POS system

Calculators

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in Bartlett, TN to deliver legendary customer service and craft high-quality eyewear tailored to each client.

Responsibilities include accurate measurements, precise lens fitting, complex product support, and using the latest technology to ensure customer satisfaction. A HS diploma, state licensure, and dispensing experience are required.