Licensed Optician — Precision Eyewear & Customer Care Leader

EssilorLuxottica; New York (NY); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters in Staten Island, NY is seeking a Licensed Optician to deliver exceptional eyewear and customer service. You will fit, adjust, and verify prescriptions while guiding customers through lens selections and frame fittings.

The role requires state licensure and optical dispensing experience, with strong selling and tech-savvy skills. This store offers competitive pay and opportunities for growth within EssilorLuxottica’s global network.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Team building

Math skills

Selling skills

Education

High School graduate or equivalent

State Licensure

Tools

iPad/tablet

POS

Calculators

Job description

LensCrafters in Staten Island, NY is seeking a Licensed Optician to deliver exceptional eyewear and customer service. You will fit, adjust, and verify prescriptions while guiding customers through lens selections and frame fittings.

The role requires state licensure and optical dispensing experience, with strong selling and tech-savvy skills. This store offers competitive pay and opportunities for growth within EssilorLuxottica’s global network.