Licensed Optician: Craft Eyewear & Exceptional Service

EssilorLuxottica; New York (NY); On-site; USD 34,000 - 54,000; Full time

Job summary

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in New York for a full-time role. You will deliver exceptional customer service, fit and verify eyewear prescriptions, and operate with precision using POS systems and tablets while maintaining store standards.

You will play a key role in helping customers select frames and lenses, ensuring accurate measurements, and driving brand KPIs through expert optical care and a commitment to quality.

Qualifications

• High School graduate or equivalent.
• State licensure as an optician.
• Retail optical dispensing experience preferred.
• Strong customer service and communication abilities.
• Familiarity with POS, tablets and eyewear products.

Responsibilities

• Welcome all customers and set expectations.
• Custom fit glasses and precisely place prescription in lenses.
• Lead with optical knowledge and customer care.
• Take and record measurements; adjust eyewear accurately.
• Assist team with complex product needs and prescriptions.
• Utilize technology efficiently under time pressure and high volume.
• Ensure customer satisfaction and exceed expectations with solutions.
• Maintain store appearance and organization.
• Follow safety practices and store policies.

Skills

Customer service excellence

Communication skills

Team builder

Eye care knowledge

Detail oriented

Education

High School diploma or equivalent

State Licensure

Tools

POS system

iPad/tablet

Job description

LensCrafters, part of EssilorLuxottica, is seeking a Licensed Optician in New York for a full-time role. You will deliver exceptional customer service, fit and verify eyewear prescriptions, and operate with precision using POS systems and tablets while maintaining store standards.

You will play a key role in helping customers select frames and lenses, ensuring accurate measurements, and driving brand KPIs through expert optical care and a commitment to quality.