Licensed Optician: Expert Eyewear and Tech Care

Luxottica; New York (NY); On-site; USD 52,000 - 81,000; Full time

Benefits offered by this job

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Luxottica LensCrafters in New York is seeking a licensed optician to deliver legendary service and craft high-quality eyewear with precision.

You will welcome customers, take precise measurements, fit eyewear, and use an iPad/tablet to manage prescriptions while upholding brand standards and KPIs.

This full-time role offers growth in a dynamic optical retailer, with benefits and a focus on fashion-forward customer care.

Qualifications

• High School graduate or equivalent.
• State Licensure.
• Optical dispensing experience.
• Strong customer service skills: communicator, listener & team builder.
• Knowledge of current store merchandise.
• Strong basic math skills.
• Awareness of current fashion trends.
• Selling skills – ability to use & carry an iPAD/tablet.
• Familiarity with POS, computers & calculators.
• Embrace new technology & change.

Responsibilities

• Welcome all customers, set expectations with customers.
• Custom fit glasses & precisely place prescription in lenses.
• Acts as a leader in optical acumen.
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs.
• Assists team with complex product needs & prescriptions.
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools.
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven.
• Ability to multi-task, prioritize & manage time with competing priorities.
• Strive to achieve exceptional results on Brand KPIs & competencies.
• Take pride in store appearance, help to keep store clean, attractive & organized.
• Inform management of safety opportunities; demonstrates safe work practices.
• Resourceful, self-motivated with a desire for continual learning, improvement & results.

Skills

Optical dispensing

Customer service

POS familiarity

iPad proficiency

Team player

Education

High School diploma or equivalent

State Licensure

Tools

POS systems

iPad/tablet

Job description

Luxottica LensCrafters in New York is seeking a licensed optician to deliver legendary service and craft high-quality eyewear with precision.

You will welcome customers, take precise measurements, fit eyewear, and use an iPad/tablet to manage prescriptions while upholding brand standards and KPIs.

This full-time role offers growth in a dynamic optical retailer, with benefits and a focus on fashion-forward customer care.