Licensed Optician: Precision Eyewear & Personal Fit Expert

LensCrafters; Florida; On-site; USD 52,000 - 68,000; Full time

Job summary

LensCrafters in New York City is seeking a Full-Time Licensed Optician to deliver the brand value and provide expert eyewear fitting and customer care. You will precisely fit glasses, record measurements, and ensure every pair meets quality standards while delivering a legendary service.

The role requires state licensure, optical dispensing experience, and strong communication as you help customers find the perfect vision solutions and maintain store standards and KPIs in a fast-paced retail

Qualifications

• High School graduate or equivalent
• State Licensure
• Optical dispensing experience
• Strong customer service skills: communicator, listener & team builder
• Knowledge of current store merchandise
• Strong basic math skills
• Awareness of current fashion trends
• Selling skills - ability to use & carry an iPAD/tablet
• Familiarity with POS, computers & calculators
• Embrace new technology & change

Responsibilities

• Welcome all customers, set expectations with customers
• Custom fit glasses & precisely place prescription in lenses
• Acts as a leader in optical acumen
• Take & record measurements, accurately adjust/fit eyewear with attention to detail, ensure finished eyewear meets standards & customer needs
• Assists team with complex product needs & prescriptions
• Accurate & thorough use of technology despite time pressure & customer volume, exceptional product knowledge, use of appropriate tools
• Proactive, explores root cause of issues, forward thinking, ensures customers are satisfied & expectations are exceeded, solution driven
• Ability to multi-task, prioritize & manage time with competing priorities
• Strive to achieve exceptional results on Brand KPIs & competencies
• Take pride in store appearance, help to keep store clean, attractive & organized
• Inform management of safety opportunities; demonstrates safe work practices
• Resourceful, self-motivated with a desire for continual learning, improvement & results
• Adhere to company policies & procedure, including discounts, promotions & inventory management

Skills

Customer service

Communication

Teamwork

iPAD/tablet use

POS familiarity

Math skills

Retail knowledge

Fashion awareness

Tech adoption

Adaptability

Education

High School diploma

State Licensure

Tools

POS systems

Job description

LensCrafters in New York City is seeking a Full-Time Licensed Optician to deliver the brand value and provide expert eyewear fitting and customer care. You will precisely fit glasses, record measurements, and ensure every pair meets quality standards while delivering a legendary service.

The role requires state licensure, optical dispensing experience, and strong communication as you help customers find the perfect vision solutions and maintain store standards and KPIs in a fast-paced retail